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Senior Spa Supervisor - VIP Family
Apt Resources
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Senior Spa Supervisor - VIP Family
Job summary
A luxury service provider in Abu Dhabi is looking for a Senior Spa Supervisor. The successful candidate will oversee spa operations and ensure an exceptional guest experience for a VIP family. Responsibilities include supervising staff, monitoring operations, and managing guest relations. Applicants should have extensive experience in high-end spa environments and possess strong leadership and communication skills. The role requires flexibility with working hours and a strong commitment to service excellence.
Benefits
Qualifications
- 4-6 years of experience in spa operations, with at least 2 years in a supervisory role.
- Extensive knowledge of spa treatments and luxury service standards.
- Outstanding interpersonal skills to engage with various clientele.
Responsibilities
- Supervise daily operations to ensure exceptional guest experiences.
- Train and develop a team of spa therapists.
- Manage scheduling, inventory, and equipment maintenance.
- Act as primary contact for the VIP family and guests.
- Implement spa protocols for a safe and clean environment.
- Plan and organize special events for family and guests.
Skills
Apt Resources is pleased to present an exceptional opportunity for a Senior Spa Supervisor to join a luxury spa dedicated to providing unparalleled service to a VIP family in Abu Dhabi. Located in an esteemed property, this role requires a highly professional and experienced individual who can oversee spa operations while ensuring the highest standards of service tailored to discerning clientele.
- Supervise daily operations of the spa, ensuring an exceptional guest experience and adherence to service standards.
- Lead, train, and develop a team of spa therapists to deliver personalized treatments and services.
- Monitor and manage scheduling, inventory, and equipment maintenance, ensuring the spa operates smoothly.
- Act as the primary contact for the VIP family and guests, addressing their needs and preferences efficiently and attentively.
- Implement and maintain spa protocols and policies to ensure a safe and clean environment.
- Assist in planning and organizing special events or spa retreats for the family and guests.
- Report to the Spa Manager on operational performance, guest satisfaction levels, and staff concerns.
- Confidently operate and manage all spa machines and wellness technologies, including : Cryo Room, Light Therapy Machines, Oxygen Room and Laser Machines.
- Minimum of 4-6 years of experience in spa operations, with at least 2 years in a supervisory role, preferably within high-end environments.
- Extensive knowledge of spa treatments, wellness programs, and luxury service standards.
- Demonstrated leadership abilities, with a focus on team motivation and development.
- Outstanding communication and interpersonal skills, with an ability to adapt interaction style to various clientele.
- Ability to work in a fast-paced environment while maintaining excellent attention to detail.
- Flexible availability, including nights, weekends, and holidays as required.
- Flexibility to be on-call and available as needed across multiple locations
Salary : AED 18,000 plus benefits.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.