Facilities Supervisor à United States

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record‑breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo‑Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

As Supervisor you will provide hands‑on support and assistance to colleagues to ensure that the highest levels of service and courtesy are provided to our guests. The Supervisor will greet all guests, creating a professional and friendly rapport to ensure a positive first impression and exceptional standard of service. You will be familiar with the complete food and beverage menu, knowledgeable on all promotional activities, and provide specialist advice to guests and colleagues on menu items when required. A priority of this role will be to closely monitor the consistency of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.

The ideal candidate must have a passion for hospitality with a minimum 2 years’ experience in a similar role with a proven track record of working in a high‑volume restaurant. The successful candidate must possess excellent communication skills, be a team player, manage multiple tasks and have confidence in dealing with a diverse set of clienteles. Atlantis, The Palm offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A‑Team and discover the extraordinary.