English As A Second Language Teacher jobs in United States

Job Title
Front Desk Agent - Guest Services
Job Description
Front Desk Agent - Guest Services

Join the legendary Queen Elizabeth II (QE2) Hotel, Dubai s only floating hospitality landmark. We are seeking a Front Desk Agent to provide exceptional service at one of the world's most iconic maritime heritage hotels.

Job Location: Dubai, UAE
Industry: Hospitality
Function: Front Desk / Guest Services
Salary: 4000-5500 monthly (Market estimated
Candidate Nationality: Any
Job Type: Full Time

Step into history and deliver memorable guest experiences aboard the QE2. As a Front Desk Agent, you will be the first point of contact for guests, handling check-in/out processes, managing reservations, and offering personalized service that reflects the elegance of British heritage.

Key Responsibilities

* Perform guest check-ins and check-outs using Opera Cloud
* Welcome guests with warmth, answer calls, and handle inquiries efficiently
* Manage daily guest and occupancy reports, including group arrivals
* Inform guests about room availability, hotel rates, and services
* Coordinate with housekeeping to ensure rooms meet guest expectations
* Maintain accurate and up-to-date reservation information
* Ensure a seamless front desk operation that enhances guest satisfaction

Job Requirements

* Prior experience as Front Desk Agent or Receptionist in a UAE hotel
* Proficiency in Opera Cloud and Microsoft Office tools
* Fluent in English; additional language skills are an advantage
* Strong interpersonal and communication abilities
* High attention to detail and excellent organizational skills
* A passion for hospitality and delivering premium guest service

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