Customer Support Manager jobs in United Arab Emirates

Skills U is reimagining how people and organisations grow together.

We’re building the world’s leading marketplace for human-centric, adaptive learning.

Connecting companies with expert trainers, coaches and consultants who deliver the skills that matter most for today and tomorrow.

We partner with leading employers and universities to design courses, workshops, and programs that combine technical expertise with human skills, preparing learners for real-world impact.

About The Role

We are building a global network of experienced freelance trainers, coaches and consultants who we can bring in on specific corporate training projects.

We are looking for people with a deep passion for sharing knowledge and developing people.

You are naturally outgoing, well-organised, and a self-starter who doesn’t wait to be told what to do.

You are highly empathetic, and feel comfortable training or coaching, and inspiring others.

You will be joining a global team of instructors, trainers, program managers, coaches, and community managers.

You should have a solid understanding of your field of expertise, and extensive experience as an instructor, trainer and / or coach.

You have a deep passion for learning with significant real-world experience.

Your role will be to design or deliver workshops, training and learning programs (online or in person) in your local market.

You’ll work on a project basis, focusing on making AI practical, relevant, and impactful.

Above all, you love working with and supporting people.

What You’ll Do

Prepare and deliver engaging, project-based learning experiences that make AI accessible and actionable.

Build, refine, and update learning materials, projects, and assessments to keep pace with emerging technologies.

Provide one-to-one coaching and constructive feedback, helping learners build skills and confidence.

Contribute to the Skills U community of trainers, coaches, and program managers, sharing ideas and best practice.

Work with a mix of corporate and university partners, delivering both live online sessions and in-person workshops in your local market.

Highly valued : Leverage your own existing courses, frameworks, or intellectual property where possible, with Skills U providing the platform to scale and monetise your expertise.

The Profile

We’re Looking For Trainers, Coaches And Consultants Who

• Have deep expertise in AI and emerging technologies, with the ability to simplify complex ideas.
• Bring at least 5 years’ experience in training, coaching, or facilitation.
• Bonus if you have industry expertise.
• Are confident presenters who know how to engage and inspire a room.
• Can design and adapt learning content (whether leveraging their own courses or developing new ones) to meet real-world needs.
• Thrive in dynamic, collaborative environments and care about helping people grow.

Why Join Skills U

Working with Skills U means joining a global network of experts on your own terms.

As a freelance trainer or consultant, you’ll have the freedom to choose projects that fit your expertise and availability, while gaining visibility with leading employers and universities.

• Flexibility : Work freelance and set your own terms, with opportunities to deliver both online and in-person.
• Visibility : Be showcased to companies and universities seeking the very best trainers and coaches, positioning you as a recognised expert in your field.
• Scale Your Expertise : Bring your own courses and intellectual property to a broader audience, with Skills U providing the platform to scale and monetise your work.
• Global Community : Join a curated network of trainers, coaches, and program managers who share knowledge, collaborate, and support each other.
• Impact : Play a direct role in shaping how professionals and organisations communicate, influence, and lead in today’s fast-changing world.

We welcome applications from all backgrounds and are committed to building a diverse, inclusive network of experts.

Candidates should have deep expertise in AI and emerging technologies, with at least 5 years of experience in training, coaching, or facilitation.

They must be confident presenters who can engage and inspire learners while adapting content to meet real-world needs.