Associate Consultant jobs in United States

RAKBANK is hiring a Vice President - Digital Product Owner, reporting to the Executive Vice President, Head of Digital Channels. You will lead cross‑functional squads across Product, Technology, Risk, Compliance, Operations, and Marketing, delivering customer‑centric digital journeys.

• Own and execute the CASA Transformation roadmap aligned to business goals and customer needs.
• Define and prioritize backlogs, craft user stories, and set acceptance criteria within agile frameworks.
• Elevate CX through UX/UI‑led journey design and platform optimization across digital and staff‑facing channels.
• Enhance channels, features, and capabilities to grow CASA and boost conversion.
• Track KPIs, analytics, and feedback to inform iterative improvements.
• Lead an agile squad (devs, designers, analysts, testers), owning product decisions, sprint planning, and timely, compliant delivery.
• Report progress, risks, and outcomes; champion the customer’s voice via data‑driven insights.
• Partner with Risk and Compliance to meet regulatory requirements and sound risk practices.
• Scan market trends, competitor offerings, and emerging tech to drive personalization and advisory capabilities.
• Deliver sustainable performance: improve originations, shorten time‑to-investment, increase STP, reduce cost‑to‑acquire/serve, and enable cross‑sell/upsell—supporting P&L targets.

• Education: Bachelor’s in Finance, Economics, Business or Computer Science, Engineering, Information Systems.
• Desirable Certifications - CSPO, SAFe PO/PM, Agile/Lean, Design Thinking.
• Experience: Minimum 10 years in product management, digital transformation, or agile delivery, including 5+ years in a senior Product Owner or leadership role within an agile organization.
• Industry: Digital product management in Banking and/or established FinTech.

• Agile Delivery Leadership: Deep expertise in Scrum, SAFe, and Kanban frameworks to drive agile transformation.
• End-to-End Product Ownership: Managing the full product lifecycle from ideation through release and continuous optimization.
• Backlog & Collaboration Tools: Proficient in Jira, Azure DevOps, and Confluence for sprint planning and backlog management.
• Customer Journey Design: Skilled in mapping and optimizing digital experiences for clients and advisors.
• Data-Driven Decision Making: Advanced use of Google Analytics, Power BI, and Tableau for KPI tracking and behavioral insights.
• Cross-Functional Leadership: Leading diverse teams to deliver strategic and operational mandates effectively.