CRM Specialist

Growth West Marketing; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic marketing firm in Dubai is seeking a detail-oriented professional to manage data administration and enhance reporting systems. The ideal candidate should have over a year of experience in the Fintech industry and demonstrate expert proficiency in Excel along with strong communication skills. Responsibilities include optimizing CRM workflows and ensuring smooth operations across departments. The company values professionalism and adaptability, offering a supportive environment for growth.

Qualifications

• 1+ years of experience in the Fintech industry preferred.
• Ability to multitask and handle high-priority tasks efficiently.
• High sense of confidentiality and professionalism.

Responsibilities

• Communicate effectively with key departments to ensure smooth operations.
• Maintain and enhance the company’s reporting system for accurate data tracking and analysis.
• Proactively suggest improvements to optimize CRM efficiency and workflows.

Skills

Fluency in English (spoken and written)

Expert-level proficiency in Excel

Strong MS Office skills

Strong analytical thinking

Excellent organizational skills

Job description

Responsibilities

• Communicate effectively with key departments to ensure smooth operations.
• Maintain and enhance the company’s reporting system for accurate data tracking and analysis.
• Manage data administration tasks, including integration, cleansing, processing, and assigning.
• Proactively suggest improvements to optimize CRM efficiency and workflows.

Qualifications

• Fluency in English (spoken and written) is essential.
• Expert-level proficiency in Excel and strong MS Office skills.
• 1+ years of experience in the Fintech industry preferred.
• Ability to multitask and handle high-priority tasks efficiently.
• Strong analytical thinking, enthusiasm, and persistence in problem-solving.
• Able to work well under pressure and meet deadlines.
• Excellent organizational and communication skills for cross-team collaboration.
• Adaptability to changing processes and future improvements.
• High sense of confidentiality and professionalism.
• Ability to work independently and as part of a team.