Zoho CRM Operations Architect | Automation & Dashboards

RadiantBiz Management Consultancy; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

RadiantBiz Management Consultancy is seeking a Zoho CRM Executive who can turn messy pipelines into clean, automated systems and provide real-time visibility to accelerate performance.

You will own end-to-end Zoho CRM administration, build workflows, ensure data integrity, create dashboards, support sales operations, and coordinate integrations with Zoho apps and external tools. The role emphasizes analytical thinking, communication, and training teams on CRM best practices.

Qualifications

• End-to-end Zoho CRM administration and configuration.
• Strong data integrity and security across users.
• Experience building workflows and automation rules.
• Ability to create dashboards and reports for leadership.
• Cross-functional collaboration with IT and operations.
• Train team on CRM tools and best practices.

Responsibilities

• Oversee CRM modules, fields, layouts and automations.
• Develop automation to reduce manual tasks.
• Ensure data accuracy and provide real-time insights.
• Support sales operations with analytics and lead tracking.
• Coordinate integrations with Zoho apps and external tools.
• Troubleshoot issues and scale CRM as company grows.

Skills

Zoho CRM

Automation

Data quality

Dashboards

Sales analytics

Cross-functional coordination

Tools

Zoho Books

Zoho Campaigns

Zoho Desk

APIs

Automation tools

Job description

RadiantBiz Management Consultancy is seeking a Zoho CRM Executive who can turn messy pipelines into clean, automated systems and provide real-time visibility to accelerate performance.

You will own end-to-end Zoho CRM administration, build workflows, ensure data integrity, create dashboards, support sales operations, and coordinate integrations with Zoho apps and external tools. The role emphasizes analytical thinking, communication, and training teams on CRM best practices.