Workplace Solutions Advisor – Dubai & Abu Dhabi

HSBC Holdings plc; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

HSBC is seeking an Employee Workplace Solution Advisor for Dubai and Abu Dhabi to deliver outcomes via need-based selling (EDRAS) and outstanding customer service, aligned with the IWPB strategy. You will coordinate with the EWS CAM and Loan Specialist to drive engagement within about 800 EWS companies and refer borrowers through structured processes.

The role emphasizes building HSBC as the preferred banking partner, ensuring compliance, and maintaining high service standards while supporting

Qualifications

• Networking strategy development and achievement of activity/outcome goals.
• Strong communication and interpersonal skills; effective teamwork.
• Proven ability to manage high-net-worth clients and cross-sell banking services.

Responsibilities

• Be the first contact for employees of assigned companies for banking needs across Acquisitions, Revolving, and borrowing referrals.
• Collaborate with Corporate, EWS CAM, and EWS Loan Specialist to improve engagement and market penetration.
• Ensure HSBC capabilities are presented across Wealth, International Banking Corridors, and Private Banking, with proper referrals.

Skills

Networking

Communication skills

Team player

Problem solving

Customer service orientation

Education

Graduation degree

Job description

HSBC is seeking an Employee Workplace Solution Advisor for Dubai and Abu Dhabi to deliver outcomes via need-based selling (EDRAS) and outstanding customer service, aligned with the IWPB strategy. You will coordinate with the EWS CAM and Loan Specialist to drive engagement within about 800 EWS companies and refer borrowers through structured processes.

The role emphasizes building HSBC as the preferred banking partner, ensuring compliance, and maintaining high service standards while supporting