Workplace Health and Safety Manager - Quick Commerce

Amazon UAE; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

Amazon UAE is hiring a Workplace Health and Safety Manager for its quick commerce network in Dubai. The role focuses on safety leadership across dark stores, rider operations, and last-mile delivery, with accountability for incident prevention and regulatory compliance.

The ideal candidate will bring at least five years of WHS experience in logistics or related environments, NEBOSH or equivalent, and strong proficiency in risk assessment, audits, and leadership.

Qualifications

• Bachelor's degree in a relevant field with a WHS focus.
• Minimum 5 years of progressive workplace health and safety experience.
• Experience in manufacturing, logistics, or similar operations.
• NEBOSH General Certificate or equivalent qualification.
• Strong leadership and incident investigation capabilities.
• Ability to manage safety across facility-based and road operations.

Responsibilities

• Lead WHS management for quick commerce operations and riders.
• Develop and implement risk controls for dark stores and on-road safety.
• Conduct regular safety audits and incident investigations.
• Monitor safety metrics and report trends to regional teams.
• Provide safety training and coach the WHS team and partners.
• Collaborate with operations to embed safety in daily decisions.

Skills

WHS management

Safety leadership

Incident investigation

Risk assessment

Regulatory compliance

Education

Bachelor's degree in EH&S or related field

NEBOSH National General Certificate

Health and Safety NVQ Level 3

Tools

Microsoft Excel

Pivot tables

Charts and graphics

Job description

Workplace Health and Safety Manager - Quick Commerce Job Snapshot

Role: Workplace Health and Safety Manager - Quick Commerce

Location: Dubai, United Arab Emirates

Industry: Logistics and Supply Chain

Function: Environmental Health & Safety Services

Experience: Minimum 5 years

Job Type: Full-time

Position Overview

Workplace Health and Safety Manager - Quick Commerce in Dubai, United Arab Emirates is a Logistics and Supply Chain opportunity focused on workplace safety, rider risk, dark store operations, incident prevention, regulatory compliance, and safety leadership. Amazon is hiring an experienced WHS professional to lead health and safety across third-party quick commerce operations, strengthening controls for under-the-roof and on-the-road activities while supporting rapid delivery services across multiple regional markets.

Job Details

Country: United Arab Emirates

City: Dubai

Industry: Logistics and Supply Chain

Function: Environmental Health & Safety Services

Salary: 30000-45000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Gender: Any

Candidate Nationality: Any

Job Type: Full-time

Role Context

The Workplace Health and Safety Manager will lead safety management for Amazon 's third-party quick commerce operations, including dark stores, micro-fulfillment locations, rider dispatch areas, and last-mile transport activities. The role requires oversight of both facility-based and road-related risks in a fast-moving environment where groceries, perishables, household essentials, and other high-frequency products are prepared and delivered rapidly. The manager will establish safety standards, monitor performance, investigate incidents, develop preventive controls, and guide both internal teams and third-party partners. The position also carries leadership responsibility for the WHS team and will contribute to regional safety initiatives across markets where Amazon Now operations are expanding.

Key Responsibilities

• Conduct regular safety visits across dark stores and quick commerce facilities.
• Evaluate workplace conditions in high-throughput operating environments and recommend practical risk-reduction measures.
• Perform detailed risk assessments covering store operations, rider activities, material handling, equipment use, and dispatch processes.
• Assess both under-the-roof and on-the-road safety risks.
• Review rider movement, transport methods, loading practices, and dispatch activities for compliance and operational safety.
• Conduct safety audits in accordance with Amazon standards and applicable regulatory requirements.
• Monitor workplace health and safety metrics, incident data, leading indicators, and recurring risk trends.
• Prepare clear safety performance reports for operational and regional stakeholders.
• Use data to identify priority risk areas and determine where stronger controls or interventions are required.
• Develop new safety procedures and mitigation measures suited to dark store layouts and rapid fulfillment workflows.
• Implement controls for picking, packing, dispatch, material movement, and rider operations.
• Ensure compliance with Amazon WHS requirements and third-party safety policies.
• Monitor adherence to applicable local and regional health and safety regulations.
• Lead daily and weekly safety briefings with operations teams and external partners.
• Reinforce safe working expectations in fast-paced operational environments.
• Support investigations into accidents, near misses, serious injuries, and other safety events.
• Ensure incidents are documented accurately and reported within required timelines.
• Lead or support root cause analysis and identify corrective and preventive actions.
• Track corrective actions until they are completed and verified.
• Support delivery and completion of safety training for associates, riders, and third-party partners.
• Verify training effectiveness through observation, audits, and workplace engagement.
• Attend regional WHS meetings and represent quick commerce safety priorities.
• Share emerging risks, incident trends, and required actions with cross-functional stakeholders.
• Lead country or regional continuous improvement projects related to workplace health and safety.
• Develop scalable safety solutions that can be applied across multiple quick commerce locations.
• Support expansion into new markets by assessing safety readiness and implementation requirements.
• Lead, coach, and develop members of the WHS team.
• Support recruitment of safety professionals and contribute to building a capable regional team.
• Promote a strong safety culture across internal and partner operations.
• Work closely with operations leadership to integrate safety requirements into everyday business decisions.

Ideal Profile

• Bachelor's degree.
• Minimum 5 years of progressively responsible experience in workplace health and safety or environmental programs.
• Experience gained within manufacturing, production, service operations, logistics, fulfillment, or similar environments.
• NEBOSH National General Certificate, Health and Safety NVQ Level 3, or an equivalent recognized qualification.
• Strong understanding of operational health and safety management.
• Experience managing risk across both facility-based and road-based operations is highly desirable.
• Practical experience with rider, fleet, transport, or last-mile delivery safety is advantageous.
• Familiarity with high-throughput warehousing, micro-fulfillment, or quick commerce environments is beneficial.
• Experience developing and implementing risk controls and safety procedures.
• Strong background in incident investigation and root cause analysis.
• Ability to interpret safety metrics and identify operational trends.
• Proficiency in Microsoft Office products and applications.
• Experience creating pivot tables, charts, graphics, and management reporting.
• Previous exposure to lean principles or operational process improvement is preferred.
• Strong leadership capability with experience coaching or managing safety professionals.
• Ability to work effectively in a fast-paced and changing organization.
• Confident communication with operations teams, senior management, third-party partners, and regional stakeholders.
• Strong organizational skills with the ability to manage multiple countries, projects, and risk priorities.

Skills Set

• Environmental Health & Safety Services
• Workplace Health and Safety
• WHS management
• Quick commerce safety
• Dark store safety
• Rider safety
• On-road risk management
• Under-the-roof safety
• Risk assessment
• Safety audits
• Incident investigation
• Near-miss investigation
• Root cause analysis
• Corrective actions
• Preventive actions
• Safety metrics
• Leading indicators
• Safety performance reporting
• Regulatory compliance
• Third-party safety
• Supply chain safety
• Last-mile safety
• Material handling safety
• Equipment safety
• Rider dispatch safety
• Safety training
• Safety briefings
• Safety culture
• NEBOSH
• Health and Safety NVQ
• Microsoft Excel
• Pivot tables
• Charts and graphics
• Process improvement
• Lean principles
• Continuous improvement
• Team leadership
• Safety coaching
• Regional WHS programs
• Multi-country operations
• Operational risk management

Why Join Us

This role provides the opportunity to shape safety standards within one of the fastest-evolving areas of Logistics and Supply Chain operations. Quick commerce combines high-speed fulfillment, rider dispatch, micro-fulfillment locations, multiple transport modes, and intense customer expectations, creating a safety environment that requires both strong technical judgment and practical operational leadership. The successful candidate will influence safety across dark stores, delivery activities, third-party partners, and regional operations rather than managing a single site. This creates valuable exposure to multi-country safety governance, rapid-delivery risk, rider operations, incident prevention, and scalable control design. Amazon 's continued expansion of Amazon Now across the region also provides scope to lead new safety initiatives, develop teams, introduce stronger risk controls, and contribute directly to the safe growth of a developing business model.

About the Company

Amazon is a global technology and commerce company with extensive operations across e-commerce, fulfillment, transportation, logistics, cloud computing, and digital services. Through Amazon Now and its quick commerce network, the company is developing ultra-fast delivery services supported by micro-fulfillment locations, third-party partners, riders, technology, and operational safety systems designed to protect employees, partners, customers, and communities.