Wholesale Order Management Lead (SAP S/4HANA)

Selected Recruitment Ltd

Dubai

Vor Ort

AED 100.000 - 167.000

Vollzeit

14 Tage+

Eine vollständige Bewerbung in einer Minute

Maßgeschneiderter Lebenslauf und Anschreiben – versandbereit.

Schaffe es an den ATS-Filtern vorbei

Zusammenfassung

Selected Recruitment Ltd is seeking an Order Management / Customer Service Specialist to own the wholesale order book for the brand's retail and distribution partners across the Middle East. You will manage orders from entry to final delivery in SAP S/4HANA, ensuring stock, pricing, terms and delivery dates are correct before ships.

You will coordinate with Sales, Supply Chain, Finance and the Distribution Centre, keep orders moving, resolve issues quickly, and provide the sales team with

Qualifikationen

3+ years in order management and B2B customer service.
Experience in retail, fashion, sportswear, FMCG or consumer brand environments.
Strong Excel and reporting skills; excellent written and spoken English; Arabic is an advantage.

Aufgaben

Enter, release and manage customer orders in SAP S/4HANA.
Review the order book against requested delivery dates and act early on risks.
Check stock availability, pricing, terms and routing before orders are released.
Coordinate shipments with the Distribution Centre and logistics partners through to delivery.
Investigate and resolve shipment claims, returns and credit notes.
Report on open and outstanding orders, order conversion and order book KPIs.
Support the business in meeting monthly targets.

Kenntnisse

Order management

B2B customer service

Excel reporting

English proficiency

Arabic language (adv)

Tools

SAP S/4HANA

Jobbeschreibung