Sales Ops Lead: Order Management & Logistics

Ingram Micro, Inc.; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A global technology distributor in Dubai is seeking a Sales Operation Team Lead to enhance sales operations and ensure excellent customer service. The ideal candidate will have 6-8 years of Supply Chain experience, proven people management skills, and knowledge of SAP. Responsibilities include managing sales orders, coordinating logistics, and monitoring order statuses. This challenging role requires a proactive individual with excellent communication and organizational skills.

Qualifications

• 6‑8 years of experience in Supply Chain.
• Proven experience in managing people.
• Knowledge of the IT industry is a plus.

Responsibilities

• Manage the Sales Order Packs by entering orders into the system.
• Process sales orders in One Shop and ensure accurate quotes.
• Coordinate with credit control on releases and handle related queries.
• Monitor the status of orders at all stages and update the sales team.
• Oversee order dispatching and full logistics coordination.

Skills

Excellent communication

Excel

Time management skills

Positive attitude

Tools

SAP

Job description

A global technology distributor in Dubai is seeking a Sales Operation Team Lead to enhance sales operations and ensure excellent customer service. The ideal candidate will have 6-8 years of Supply Chain experience, proven people management skills, and knowledge of SAP. Responsibilities include managing sales orders, coordinating logistics, and monitoring order statuses. This challenging role requires a proactive individual with excellent communication and organizational skills.