Waitress Cashier - BHND

7 Management; Dubai; On-site; AED 34,000 - 83,000; Full time

Job summary

BHND in Dubai seeks a polished Waiter/Waitress to deliver an exceptional fine-dining experience in an elevated counter setting. You will apply refined service skills, deep menu knowledge, and confident wine pairings to guide guests.

This role requires impeccable grooming, graceful interaction, and the ability to work swiftly in a high-end environment while maintaining accuracy in table setups and order coordination.

Previous fine-dining experience and a hospitality certificate are preferred.

Qualifications

• High school diploma or equivalent.
• Hospitality certificate or related customer-service training.
• Previous waiter experience in fine dining.
• Strong knowledge of wine pairings and menu items.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, high-pressure setting.

Responsibilities

• Guest service excellence with attentive, personalized service.
• Menu knowledge and confident wine pairings with guiding guests.
• Table setup and service coordination, accurate order communication.
• Teamwork, grooming, and maintenance of fine dining standards.

Skills

Excellent communication

Interpersonal skills

Fine dining service standards

Menu knowledge & wine pairings

Professional grooming & presentation

Ability to work under pressure

Education

High school diploma or equivalent

Hospitality Management or Customer Service Certificate

Job description

Job Description:

Company Overview

BHND is an elevated burger concept built around one simple idea: doing a singular product exceptionally well. Positioned away from the traditional burger chain, American diner, or loud, gimmick-driven format, BHND introduces a more considered approach to the category, combining top-tier produce, open-fire cooking, and trained hospitality within a refined counter setting.

Role Summary

The Waiter/Waitress is responsible for delivering an exceptional dining experience in an upscale restaurant environment. This role demands refined service skills, strong product knowledge, and adherence to fine dining etiquette to ensure every guest enjoys a memorable and seamless experience.

Key Responsibilities

• Guest Service Excellence: The staff provides attentive, personalized service while maintaining a professional and polished demeanor. They anticipate guest needs, offer thoughtful recommendations, and ensure each interaction reflects the standards of fine dining hospitality.


• Menu Knowledge & Presentation: A comprehensive understanding of the menu, including ingredients, preparation techniques, and wine pairings, is essential. The Waiter/Waitress confidently guides guests through menu selections and performs tableside preparations such as carving, flambé, or dessert presentations with precision and flair.


• Table Setup & Service Coordination: Responsible for the meticulous setup of tables, the employee ensures proper placement of silverware, glassware, and china, paying close attention to every detail. Orders are taken accurately and communicated efficiently to the kitchen to maintain the proper flow and timing of courses.


• Teamwork & Professionalism: The role requires close coordination with colleagues and kitchen staff to deliver smooth and well-paced service. The Waiter/Waitress upholds the highest standards of grooming, conduct, and teamwork, addressing guest feedback with grace and ensuring complete satisfaction.

Qualifications/Skills

• High school diploma or equivalent


• Hospitality Management or Customer Service Certificate


• Previous experience as a waiter in a fine dining or upscale restaurant


• Extensive knowledge of fine dining service standards, menu items, and wine pairings


• Excellent communication and interpersonal skills


• Ability to work in a fast-paced and high-pressure environment