Waitress

FIGO RESTAURANT LLC; Dubai; On-site; AED 72,000 - 108,000; Full time

Job summary

FIGO RESTAURANT LLC is seeking a customer-focused waiter/waitress in Dubai to provide an exceptional dining experience. You will greet guests, take orders, and coordinate with kitchen staff to ensure timely delivery while maintaining cleanliness and order in the dining area.

You will engage guests in upselling daily specials and beverages, while accurately handling payments and ensuring compliance with health and safety standards.

Qualifications

• High school diploma or equivalent; hospitality training is a plus.
• Fluency in the local language is essential; additional languages are a plus.
• Certification in food safety or handling preferred to ensure compliance with health regulations.

Responsibilities

• Greet guests with a warm, friendly demeanor and create an inviting atmosphere.
• Take accurate food and drink orders and explain menu items creatively.
• Serve food and beverages promptly and ensure dishes are presented well and at proper temperature.
• Monitor guest satisfaction and address any concerns to enhance dining experience.
• Process payments accurately, handling cash and credit transactions.
• Collaborate with kitchen staff to ensure timely delivery and communicate special requests or dietary restrictions.
• Maintain cleanliness and organization of the dining area and reset tables properly.
• Upsell menu items by discussing daily specials, desserts, and beverages to maximize sales.

Skills

Communication

Guest service

Multitasking

POS cash handling

Food safety

Education

High school diploma or equivalent

Hospitality training

Food safety certification

Job description

• Greet guests with a warm and friendly demeanor creating an inviting atmosphere from the moment they enter Take accurate food and drink orders utilizing a keen memory or notepad to ensure precision and explaining menu items creatively
• Serve food and beverages promptly ensuring that dishes are presented beautifully and at the correct temperature
• Monitor guest satisfaction throughout the meal proactively addressing any concerns or requests to enhance their dining experience
• Process payments efficiently handling cash and credit transactions with accuracy and attention to detail
• Collaborate with kitchen staff to ensure timely delivery of orders and communicate any special requests or dietary restrictions
• Maintain cleanliness and organization of the dining area including resetting tables and ensuring a welcoming environment
• Upsell menu items by engaging guests in conversations about daily specials desserts and beverages maximizing sales opportunities
• Stay informed about menu changes ingredients and daily specials to provide accurate information to guests
• Participate in team meetings and training sessions to enhance service skills and remain updated on restaurant policies
• High school diploma or equivalent; additional hospitality training is a plus
• 1-2 years of experience in a fast-paced restaurant or café environment, showcasing adaptability and efficiency
• Certification in food safety or handling is preferred to ensure compliance with health regulations
• Fluency in the local language is essential, while knowledge of additional languages is a valuable asset
• Strong communication skills to effectively interact with guests and team members, fostering a collaborative environment
• Ability to multitask and remain composed in a busy setting, demonstrating resilience under pressure
• A friendly and approachable personality, with a genuine passion for providing exceptional customer service
• Physical stamina to stand for long periods and carry heavy trays, ensuring a smooth and efficient service
• Attention to detail in order-taking and service delivery to guarantee guest satisfaction and repeat business
• Cultural awareness and sensitivity to diverse guests, enhancing the overall dining experience