Waiter

FIGO RESTAURANT LLC; Dubai; On-site; AED 40,000 - 67,000; Full time

Job summary

FIGO RESTAURANT LLC in Dubai is seeking a professional server to greet guests, present menus with daily specials, and take accurate orders while noting dietary needs. You will deliver meals promptly and help maintain a polished dining experience.

Fluent English, excellent customer service, and the ability to work under pressure during busy periods are essential. You will stay knowledgeable about our menu, collaborate with kitchen staff, and participate in regular training to uphold high service

Qualifications

• High school diploma or equivalent; hospitality training is a plus.
• Fluent in English with strong communication and listening skills.
• Excellent customer service, able to anticipate guest needs.
• Ability to work under pressure during busy periods.
• Physical stamina to stand for long hours and carry trays.

Responsibilities

• Greet guests warmly and engage to create a welcoming atmosphere.
• Present menus, highlight specials, and describe dishes.
• Take accurate orders with attention to dietary needs.
• Deliver orders promptly and ensure presentation quality.
• Check in during meals to ensure satisfaction and repeat business.
• Process payments accurately and provide clear billing.
• Collaborate with kitchen staff on orders and requests.
• Keep dining area clean and tables reset for next guests.
• Maintain menu knowledge and participate in training sessions.
• Assist in training new staff to foster a cohesive team.

Skills

Customer service

Communication

Teamwork

Stamina

Attention to detail

Fluent English

Education

High school diploma or equivalent

Hospitality training (nice to have)

Job description

Responsibilities

• Greet and engage guests warmly creating a welcoming atmosphere as soon as they arrive
• Present menus highlight daily specials and provide detailed descriptions to enhance the dining experience
• Take accurate food and beverage orders ensuring attention to dietary restrictions and preferences
• Deliver orders promptly and ensure dishes are presented beautifully maintaining high standards of food quality
• Check in with guests during their meal to address any needs and ensure satisfaction fostering repeat business
• Handle payments efficiently providing guests with clear billing information and processing transactions swiftly
• Collaborate with kitchen staff to communicate order details and special requests effectively
• Maintain cleanliness and organization of the dining area including resetting tables for the next guests
• Stay knowledgeable about menu items and restaurant offerings participating in regular training sessions
• Assist in training new staff members sharing best practices to ensure a cohesive team environment

Qualifications

• High school diploma or equivalent; formal hospitality training is a plus.Previous experience in a fast-paced restaurant environment, ideally 1-2 years.
• Fluent in English; additional languages are a valuable asset for diverse clientele.
• Strong customer service skills with the ability to anticipate and fulfill guest needs.
• Excellent communication skills, ensuring clarity and friendliness in all interactions.
• Ability to work under pressure during busy service periods without sacrificing quality.
• Physical stamina to stand for long hours and carry trays, often exceeding 20 pounds.
• Basic math skills for handling payments and processing bills accurately.
• Attention to detail, ensuring orders are correct and tables are impeccably set.
• A positive attitude and a team-oriented mindset that contributes to a harmonious work environment.