Waiter Waitress And Senior Waiter Waitress

WhiteCrow Research; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

WhiteCrow Research Pvt. Ltd. in Dubai is seeking a Waiter/Waitress and Senior Waiter/Waitress for luxury hotel/restaurant environments. You will greet guests, present menus, take orders, and coordinate with kitchen and bar teams to ensure seamless service.

Ideal candidates have experience in premium F&B settings, excellent English communication, and a polished appearance. You will work six days a week on rotating shifts, with a focus on delivering luxury service and guest satisfaction.

Qualifications

• Previous experience as Waiter/Waitress in luxury hotels or fine-dining settings.
• Strong knowledge of F&B service standards.
• Excellent communication and guest interaction skills.
• Ability to recommend dishes and pairings from the menu.
• Professional grooming and guest-focused attitude.
• Flexibility to work six days per week with rotational shifts.

Responsibilities

• Welcoming guests warmly and providing attentive service throughout dining.
• Presenting menus, explaining dishes, and making recommendations.
• Taking accurate orders and coordinating with kitchen and bar teams.
• Demonstrating knowledge of beverages, wine, and pairings.
• Handling dietary requests and allergies carefully.
• Maintaining service flow and assisting with table allocation during busy periods.
• Supporting junior team members and maintaining professional presentation.
• Ensuring cleanliness and restaurant readiness before, during and after service.
• Assisting with opening/closing procedures and accurate billing where appropriate.

Skills

Guest service

Menu knowledge

Upselling

Communication skills

Teamwork

Dietary awareness

Professional grooming

Job description

About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent acquisition teams.

About our client

Since its inception in 2000, our client has emerged as a prominent and fast-growing retail group serving markets across the Middle East. The organization partners with world-class fashion and lifestyle brands, delivering globally inspired products and experiences to discerning consumers throughout the GCC. Guided by a vision to become a leading regional gateway for international retailers, the company has successfully built a broad portfolio across diverse consumer categories. Its collaborative approach with global brand partners, combined with extensive market expertise and a customer-first mindset, has enabled sustained growth and ongoing expansion across the region. Today, our client remains well-positioned to capitalize on emerging opportunities within the dynamic Middle Eastern retail market.

As a Waiter/Waitress and Senior Waiter/Waitress, you will be responsible for...

• Welcoming guests warmly and provide attentive, personalised service throughout their dining experience.


• Presenting menus, explain dishes and ingredients, and making appropriate food and beverage recommendations.


• Taking accurate orders and coordinating with kitchen and bar teams to ensure timely, seamless service.


• Demonstrating knowledge of menu offerings, food preparation, beverages, wine and appropriate pairings.


• Handling guest requests, dietary requirements and food allergies carefully, following the restaurant's procedures.


• Anticipating guest needs, checking satisfaction during service and resolve concerns professionally.


• Supporting VIP/VVIP guests and accommodating special requests while maintaining luxury service standards.


• Assisting with table allocation, section management and coordination of service flow during busy periods.


• Supporting and guiding junior team members, helping maintain service standards and professional presentation.


• Maintaining cleanliness, hygiene, mise en place and restaurant readiness before, during and after service.


• Supporting opening and closing procedures, accurate billing and upselling initiatives where appropriate.

What you already have...

• Previous experience as a Waiter/Waitress or Senior Waiter/Waitress in luxury hotels, premium resorts, fine-dining restaurants or comparable upscale F&B environments.


• Strong knowledge of food and beverage service standards.


• Excellent communication skills and confident guest interaction.


• Ability to make informed menu recommendations and handle dietary requirements.


• Professional grooming, attention to detail and a guest-focused attitude.


• Ability to remain composed during busy service periods and work effectively with a team.


• Flexibility to work six days per week, rotational shifts and split shifts where required.


• Comfortable with prolonged standing and outdoor or beachfront operations when required.