Waiter/Waitress

Minor Hotels; Dubai; On-site; AED 45,000 - 73,000; Full time

Benefits offered by this job

Colbert Collection dining experience

Job summary

Minor Hotels in Dubai is seeking a Waiter/Waitress for Dukes The Palm Dubai Hotel, part of the Colbert Collection. The role focuses on delivering consistent, high-quality service, supporting guest satisfaction, and assisting the manager in achieving excellent guest feedback scores.

The position requires flexibility in shifts, experience in a large luxury property, and strong customer-service skills. Join a dynamic team delivering memorable dining experiences in a prime hotel setting.

Qualifications

• Proven work experience as a Waiter/Waitress.
• Active listening and effective communication skills.
• Flexibility to work in shifts.
• High school diploma; food safety training is a plus.
• Team spirit and ability to perform well in a fast-paced environment.

Responsibilities

• Greet and escort guests to their tables.
• Present menu and provide information about portions/ingredients.
• Prepare tables and set up linens, silverware and glasses.
• Inform guests about specials and offer recommendations.
• Take and deliver orders; upsell when appropriate.
• Ensure cleanliness and presentation of dishes; report issues.

Skills

Active listening

Communication skills

Team spirit

Flexible to shifts

Food safety awareness

Education

High school diploma

Food safety training

Job description

Job Location

Dukes The Palm Dubai Hotel

Inspired by the spirit of Parisian boulevard cafés and the original Colbert bistro, the Colbert Collection is united not by style or geography, but by a shared sensibility. These are places where culture, conversation and culinary rituals naturally converge, shaped by the rhythm of the destinations they call home.

Daringly distinct and defined by its own immutable character, each hotel in the collection captures something elusive yet unforgettable: moments that stir emotion, awaken curiosity, and remain with you long after you depart. If you are drawn to hospitality with soul and substance, the Colbert Collection is your kind of place.

We are currently looking for a Waiter/Waitress

The associate’s main objectives are to ensure a consistent and quality service is delivered to all guests. The associate is to assist the manager with achieving high scores on guest satisfaction surveys, recognising repeat guests and to do what it takes to ensure all reasonable guest needs are met.

This position must always remain flexible regarding working hours and shift patterns, which may differ according to business demands.

Duties And Responsibilities

• Greet and escort guest to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform guest about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Experience

• Previous experience in a large hotel with at least 500 keys in a luxury property required

Requirement

• Proven work experience as a Waiter/Waitress
• Active listening and effective communication skills
• Flexibility to work in shifts
• High school diploma: food safety training is a plus
• Team spiritStrong organizational and multitasking skills, with the ability to perform well in a fast-paced environment