Waiter / Waitress

Accor Hotels; Dubai; On-site; AED 47,000 - 67,000; Full time

Job summary

Accor Hotels in the United Arab Emirates is seeking a hospitality-focused individual to ensure guests have a safe and enjoyable experience at the beach facilities. You will greet guests, respond to requests, and maintain service standards while setting up sunbeds, umbrellas, and towels in a 5-star environment.

The role emphasizes grooming, English communication, and a passion for customer service. UAE residency and immediate availability are advantageous for consideration.

Qualifications

• Diploma or degree in vocational hospitality.
• 1–3 years experience in 4-5 star Hotel.
• Must be confident and good in speaking English.
• Currently in UAE and willing to join immediately will be an advantage.
• Work in 5* Hotel or relevant experience is a must with in the industry.
• Creative and passionate about food and customer service.

Responsibilities

• Understand and respond to all guest needs and requests in a timely, professional manner to ensure satisfaction.
• Greet guests courteously and professionally on arrival and thank them at departure.
• Set up beach beds, cabanas, sunbeds, umbrellas, and towels; provide clean towels as needed.
• Ensure beach areas are clean, safe, and well-maintained.
• Follow hotel policies and procedures; report suspicious or hazardous conditions immediately.
• Attend mandatory meetings and perform other tasks as directed.

Skills

English speaking

Guest interaction

Customer service oriented

Grooming standards

Education

Diploma or degree in vocational hospitality

Job description

Company Description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist®.

Job Description

We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable experience.

• To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction
• Must comply with the grooming standards of the company
• To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart
• To make the seniors aware of all guest comments and guest complaints
• To be thoroughly familiar with the service standards and procedures
• To follow specified procedures to properly set up beach beds and cabanas stations.
• To ensure cleanliness and maintenance of the beach areas
• To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed
• To fold pack the umbrellas in the evenings
• To follow all policies and procedures of the hotel
• To immediately report all suspicious occurrences and hazardous conditions
• To maintain safety of work areas at all times
• To attend all mandatory meetings as directed
• To perform other tasks as required /directed

Qualifications

• Diploma or degree in vocational hospitality.
• 1– 3 years experience in 4-5 star Hotel.
• Must be confident and good in speaking English.
• Currently in UAE and willing to join immediately will be an advantage.
• Work in 5* Hotel or relevant experience is a must with in the industry.
• Creative and passionate about food and customer service.

Additional Information

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.