Heartist® Beach Service Waiter/Waitress

Novotel Hotels; Deira; On-site; AED 39,000 - 61,000; Full time

Job summary

Accor is seeking a guest services-oriented team member to respond to guest needs, greet guests, and uphold service standards in a UAE hotel environment. You will ensure beach area setup, cleanliness, and guest comfort, with ready-to-serve hospitality that aligns with Accor's Heartist culture.

The role requires English proficiency, UAE residency, and a willingness to join immediately. Experience in 4-5 star hotels and a passion for hospitality are valued.

Qualifications

• Diploma or degree in vocational hospitality.
• 1–3 years experience in 4-5 star Hotel.
• Must be confident and good in speaking English.
• Currently in UAE and willing to join immediately will be an advantage.
• Work in 5* Hotel or relevant experience is a must with in the industry.
• Creative and passionate about food and customer service.

Responsibilities

• Understand and respond to all guest needs and requests to ensure customer satisfaction.
• Adhere to grooming standards of the company.
• Greet guests warmly on arrival and thank them on departure.
• Be familiar with service standards and procedures.
• Set up beach beds, cabanas, sunbeds, umbrellas and towels, ensuring cleanliness.

Skills

Customer service

English speaking

Hospitality mindset

Education

Diploma or degree in vocational hospitality

Job description

Accor is seeking a guest services-oriented team member to respond to guest needs, greet guests, and uphold service standards in a UAE hotel environment. You will ensure beach area setup, cleanliness, and guest comfort, with ready-to-serve hospitality that aligns with Accor's Heartist culture.

The role requires English proficiency, UAE residency, and a willingness to join immediately. Experience in 4-5 star hotels and a passion for hospitality are valued.