VIP Luxury Clinic Operations Manager

Ontime Group

Dubai

On-site

AED 180,000 - 240,000

Full time

5 days ago

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Job summary

Ontime Group in Dubai seeks a highly experienced Practice Manager to oversee operations and the VIP patient journey at a luxury clinic. The ideal candidate will have 5+ years in premium healthcare, strong leadership, and DHA license/eligibility is preferred.

Availability by December and openness to full-time or part-time arrangements are required. You will lead clinical and administrative teams, maintain exceptional service standards, ensure regulatory compliance, and drive patient retention and

Qualifications

5+ years of relevant experience managing a luxury/premium clinic or healthcare practice.
DHA license/eligibility preferred.
Strong clinic operations, leadership, VIP patient relations, and service excellence.
Professional presentation with the ability to engage high-profile clients.
Available to join by December; open to full-time or part-time.

Responsibilities

Oversee day-to-day clinic operations and service standards.
Manage clinical and administrative teams and support development.
Oversee patient journey and VIP experience with exceptional service at every touchpoint.
Maintain high standards in a luxury clinic environment.
Monitor appointments, staffing, resources, patient feedback, and performance.
Support patient retention, relationship management, and business growth while staying patient-centered.
Ensure operations comply with DHA requirements and internal policies.