VIP Experience Coordinator - Royal Club Services

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 72,000 - 108,000; Full time

Benefits offered by this job

F&B privileges

Staff discounts

Health insurance (dental)

Annual flights

Life insurance

Incentive program

Wellness & social events

Job summary

Atlantis The Royal, part of Kerzner International in Dubai, seeks an energetic Coordinator to assist the Royal Club Services team. You will support daily operations, coordinate amenities, reservations, itineraries, and meeting-and-greet follow-up, while maintaining proactive communication with Front Office and hotel leadership.

Candidates should have 1–2 years Front Office experience in luxury 5* properties, excellent organization, discretion, and the ability to master systems and tools.

Qualifications

• 1–2 years Front Office experience in a luxury 5* environment.
• Strong organizational and communication skills with attention to detail.
• Ability to handle sensitive matters with discretion and professionalism.
• Proven ability to learn new systems and online tools quickly.

Responsibilities

• Assist and coordinate the daily operation of the Royal Club Services team.
• Coordinate amenities, reservations, itineraries, and meeting & greet follow-up for VIP guests.
• Maintain proactive communication between Royal Club, Front Office, and hotel leadership.
• Handle email and reporting duties to support the Royal Club Services team.

Skills

Organizational skills

Administrative skills

Communication

Discretion

Learning systems

Tools

Front Office systems

Job description

Atlantis The Royal, part of Kerzner International in Dubai, seeks an energetic Coordinator to assist the Royal Club Services team. You will support daily operations, coordinate amenities, reservations, itineraries, and meeting-and-greet follow-up, while maintaining proactive communication with Front Office and hotel leadership.

Candidates should have 1–2 years Front Office experience in luxury 5* properties, excellent organization, discretion, and the ability to master systems and tools.