Coordinator

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 72,000 - 108,000; Full time

Benefits offered by this job

F&B privileges

Staff discounts

Health insurance (dental)

Annual flights

Life insurance

Incentive program

Wellness & social events

Job summary

Atlantis The Royal, part of Kerzner International in Dubai, seeks an energetic Coordinator to assist the Royal Club Services team. You will support daily operations, coordinate amenities, reservations, itineraries, and meeting-and-greet follow-up, while maintaining proactive communication with Front Office and hotel leadership.

Candidates should have 1–2 years Front Office experience in luxury 5* properties, excellent organization, discretion, and the ability to master systems and tools.

Qualifications

• 1–2 years Front Office experience in a luxury 5* environment.
• Strong organizational and communication skills with attention to detail.
• Ability to handle sensitive matters with discretion and professionalism.
• Proven ability to learn new systems and online tools quickly.

Responsibilities

• Assist and coordinate the daily operation of the Royal Club Services team.
• Coordinate amenities, reservations, itineraries, and meeting & greet follow-up for VIP guests.
• Maintain proactive communication between Royal Club, Front Office, and hotel leadership.
• Handle email and reporting duties to support the Royal Club Services team.

Skills

Organizational skills

Administrative skills

Communication

Discretion

Learning systems

Tools

Front Office systems

Job description

( 20725 )

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.

Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

About The Role

The main responsibility of the role is to assist and coordinate the daily operation of the Royal Club Services team. By performing various administrative duties, the Coordinators ensure proactive communication between Royal Club Team, Front Office Team and Hotel leadership. Being a back of house role Coordinator also ensures complete and thorough allocation, set up and planning is done for all VIP guests including but not limited to allocation of amenities, reservations, itinerary planning and meeting & greet processes follow up. Attending to all email and reporting duties which support the Royal Club Services team is big part of the role.

About You

We are looking for candidates with at least 1-2 years experience in Front Office department, ideally in a luxury 5* environment. To succeed in this role, you should have excellent organization and management skills, flexibility to respond to a variety of work situations and strict attention to detail. Ability to handle sensitive matters with efficiency and discretion is an important part of the role. Candidates are expected to demonstrate strong administrative skills, ability to quickly learn systems and online tools/applications as well as easiness in effectively communicating with various levels inside and outside of the organization.

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits.

• generous food and beverage privileges
• exclusive discounted rates at all Kerzner properties worldwide
• comprehensive health insurance (with dental coverage)
• annual flights home
• life insurance
• an incentive program
• a variety of colleague wellness and social initiatives

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.