VIP EGM Attendant - Luxury Gaming & Concierge

Wynn Al Marjan Island; Ras Al Khaimah; Presencial; AED 89 000 - 134 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary paid in AED

Healthcare package

Leave policy

Incentive programs

Resumo da oferta

Wynn Al Marjan Island in Ras Al Khaimah is seeking Attendants to join the EGM Operations team. You will deliver exceptional guest service to premium guests, assist with jackpot payouts, and maintain a secure, welcoming environment in the EGM area.

Ideal candidates have a high school diploma, at least 2 years' experience in EGM or luxury hospitality, strong English, discretion, and the ability to work evenings, weekends, and holidays.

Qualificações

• High school diploma or equivalent required.
• Minimum 2 years' experience in EGM operations or luxury hospitality environments.
• Strong understanding of EGM machine functionality and payout procedures.

Responsabilidades

• Deliver exceptional guest service tailored to high-value clientele in the EGM area.
• Assist with jackpot payouts, hand pays, and account inquiries with discretion and professionalism.
• Monitor EGM machine performance and report malfunctions or irregularities promptly.
• Ensure compliance with Wynn Al Marjan Island and GCGRA policies and procedures.
• Maintain a clean, secure, and welcoming environment for premium guests.
• Support promotional activities and special events within the EGM area.
• Collaborate with EGM Technicians and Supervisors to ensure smooth operations.
• Respond to guest requests and resolve issues promptly and courteously.

Conhecimentos

Communication skills

Interpersonal skills

Conflict resolution

Discretion and professionalism

English proficiency

Formação académica

High school diploma or equivalent

Ferramentas

Gaming management systems

Reporting tools

Descrição da oferta de emprego

Wynn Al Marjan Island in Ras Al Khaimah is seeking Attendants to join the EGM Operations team. You will deliver exceptional guest service to premium guests, assist with jackpot payouts, and maintain a secure, welcoming environment in the EGM area.

Ideal candidates have a high school diploma, at least 2 years' experience in EGM or luxury hospitality, strong English, discretion, and the ability to work evenings, weekends, and holidays.