VAS Sales Support Specialist (Telesales)

dubizzle; Dubai; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

Competitive Tax-free Salary

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts across emirates

Rewards & Recognitions

Learning & Development opportunities

Job summary

Bayut & dubizzle is seeking a Sales Support - VAS to manage KPI reports, monitor them daily, and coordinate invoices with b2b vendors. You will also handle telesales for our multi-products and services while delivering accurate responses to customer inquiries.

In this role, you will track SOP/TAT for Finance and Insurance leads, ensure timely payments from partner banks, record customer interactions, and maintain data accuracy with a strong focus on service quality and results in a fast-paced

Qualifications

• Minimum of secondary education required.
• Experience in automotive / banking / sales support in UAE is preferred.
• Strong customer service attitude and work ethic are essential.
• Excellent English and Arabic verbal communication.
• Detail oriented with data entry accuracy.

Responsibilities

• Monitor SOP and TAT for Finance and Insurance leads.
• Follow up and track payments from partner banks.
• Listen to customer questions and provide accurate answers.
• Record details of Non-Dubizzle customer contacts and actions.
• Handle telesales for VAS products and services.

Skills

CRM software

Verbal English & Arabic

Detail oriented

Customer service mindset

Self-discipline

Multitasking/Time management

Education

Secondary education

Tools

CRM software

Job description

Bayut & dubizzle is seeking a Sales Support - VAS to manage KPI reports, monitor them daily, and coordinate invoices with b2b vendors. You will also handle telesales for our multi-products and services while delivering accurate responses to customer inquiries.

In this role, you will track SOP/TAT for Finance and Insurance leads, ensure timely payments from partner banks, record customer interactions, and maintain data accuracy with a strong focus on service quality and results in a fast-paced