Telesales Agent (Cars)

Dubizzle Group; Dubai; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

Health Insurance

Annual Air Ticket

Employee discounts

Rewards & Recognitions

Learning & Development

Tax-free salary

Job summary

Bayut & dubizzle is seeking a Telesales Agent in Dubai to drive revenue through outbound calls. You will meet targets, convert leads, and build strong customer relationships, while maintaining accurate CRM records and collaborating with cross-functional teams.

The role requires 2+ years in telesales or related fields, excellent English communication, and a proven track record of meeting sales goals in high-pressure environments. A high school diploma is required, bachelor’s degree is a plus.

Qualifications

• 2+ years of telesales, call center, or customer service experience.
• Proven ability to exceed sales goals in high-pressure environments.
• Excellent verbal and written English communication.
• Strong negotiation and persuasion skills.
• Ability to work under pressure and meet targets.
• Able to follow up and maintain CRM records.

Responsibilities

• Conduct high volumes of outbound calls to promote and sell products/services.
• Meet and exceed daily, weekly, and monthly targets and KPIs.
• Manage outbound calls and inquiries, turning them into sales opportunities.
• Build a pipeline by following up on leads and nurturing relationships.
• Handle objections, negotiate terms, and close deals efficiently.
• Maintain accurate records of interactions and sales activities in CRM.
• Collaborate with the purchase team on lead conversion strategies.
• Provide excellent customer service by understanding needs and offering solutions.
• Assist customers with inquiries, complaints, and post-sales support.
• Stay updated on product knowledge, sales techniques, and industry trends.
• Participate in team meetings, training, and coaching to improve performance.

Skills

Outbound sales

CRM proficiency

English communication

Negotiation

Time management

Team collaboration

Customer service

Resilience under pressure

Education

High school diploma required

Bachelor's degree preferred

Job description

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Telesales Agent, you will be responsible for generating revenue by actively engaging with potential and existing customers through outbound calls. You will play a key role in meeting and exceeding targets, converting leads into acquisitions, and building strong customer relationships.

In this role, you will:

• Conduct high volumes of outbound calls to prospective and existing customers to promote and sell products/services.
• Meet and exceed daily, weekly, and monthly targets and KPIs.
• Effectively manage outbound calls and inquiries, converting them into sales opportunities.
• Build and maintain a pipeline of potential clients by following up on leads and nurturing relationships.
• Handle objections professionally, negotiate terms, and close deals efficiently.
• Maintain accurate records of customer interactions, sales activities, and follow-ups using CRM tools.
• Collaborate with the purchase team to align on lead conversion strategies.
• Provide excellent customer service by understanding customer needs and offering tailored solutions.
• Assist customers with their inquiries, complaints, and post-sales support to ensure customer satisfaction.
• Stay up to date on product knowledge, sales techniques, and industry trends to improve performance.
• Participate in team meetings, training, and coaching sessions to enhance skills and performance.

• A minimum of a high school diploma and a bachelor’s degree are a plus.
• 2+ years of experience in Telesales, Call center or Customer service.
• Demonstrated ability to exceed sales goals in a high-pressure telesales environment, ensuring consistent and sustainable performance.
• Strong understanding of sales techniques, customer engagement, and CRM systems.
• Well‑versed in handling objections and closing sales effectively.
• Excellent verbal and written communication skills in English.
• Strong negotiation and persuasion skills.
• Efficient time management and multitasking abilities.
• Strong teamwork and collaboration skills.
• Highly motivated.
• Ability to work under pressure and meet targets.
• High level of resilience and adaptability.
• Adaptability.
• Passionate about sales and customer engagement.
• Persistent and resilient in achieving sales goals.
• Hardworking, proactive, and eager to exceed expectations.

• A fast-paced, high-performing team.
• Multicultural environment with over 60 different nationalities
• Competitive Tax‑free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the Emirates.
• Rewards & Recognitions
• Learning & Development opportunities

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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