Sales Support - VAS (Arabic Speaker)

Bayut; United Arab Emirates; On-site; AED 67,000 - 100,000; Full time

Job summary

Bayut, part of the Dubizzle Group, is a leading UAE online classifieds brand serving millions with the region's top property and automotive search experiences. We’re looking for a Sales Support - VAS to help manage KPI reports, coordinate invoices with b2b vendors, and handle telesales for our multi-products and services.

In this role you will monitor SOP and TAT for Finance and Insurance leads, follow up on partner payments, address customer questions, log interactions, and drive VAS product

Responsibilities

• Monitor SOP and TAT for Finance and Insurance leads
• Follow up and track payments from partner banks
• Listen to customers’ questions and concerns and provide accurate answers/responses
• Record details of Non-Dubizzle customer contacts and actions taken
• Handle telesales for our VAS products & services

Job description

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Sales Support - VAS, you will be responsible for handling the VAS KPI reports and monitoring them on a daily basis. You will coordinate invoices with b2b vendors and handle telesales for our multi-products and services.

In this role, you will:

• Monitor SOP and TAT for Finance and Insurance leads;
• Follow up and track our payments from our partner banks;
• Listen to customers’ questions and concerns and provide accurate answers/responses;
• Record details of Non-Dubizzle customer contacts and actions taken;
• Handle telesales for our VAS products & services.