Sales Support - VAS (Arabic Speaker)

Bayut | dubizzle; United Arab Emirates; On-site; AED 89,000 - 167,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts across emirates

Rewards & Recognitions

Learning & Development opportunities

Job summary

Bayut & dubizzle in the UAE is seeking a Sales Support - VAS to manage KPI reports, monitor finance and insurance leads, and coordinate with b2b vendors. The role includes handling telesales for VAS products and maintaining accurate customer interactions.

The position offers a fast-paced, high-performing team environment with a tax-free salary, health insurance, annual air ticket allowance, and employee discounts across emirates. Fluency in English and Arabic is required.

Qualifications

• Past experience using CRM software.
• Excellent verbal communication in English and Arabic.
• Detail oriented with strong data entry and recordkeeping.
• Strong automotive market knowledge and ability to navigate the UAE automotive sector.
• Work ethic with self-discipline and professional telephone etiquette.

Responsibilities

• Monitor SOP and TAT for Finance and Insurance leads.
• Follow up and track payments from partner banks.
• Listen to customers' questions and provide accurate responses.
• Record details of Non-Dubizzle customer contacts and actions taken.
• Handle telesales for VAS products and services.

Skills

CRM software

Verbal communication (English & Arabic

Detail oriented

Automotive market knowledge

Time management

Multitasking

Positive attitude

Education

Secondary education

Tools

CRM software

Job description

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE.

Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market.

With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Sales Support - VAS, you will be responsible for handling the VAS KPI reports and monitoring them on a daily basis.

You will coordinate invoices with b2b vendors and handle telesales for our multi-products and services.

In this role, you will:

• Monitor SOP and TAT for Finance and Insurance leads;
• Follow up and track our payments from our partner banks;
• Listen to customers' questions and concerns and provide accurate answers/responses;
• Record details of Non-Dubizzle customer contacts and actions taken;
• Handle telesales for our VAS products & services.

A fast paced, high performing team.

• Multicultural environment with over 60 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development opportunities

Bayut & dubizzle is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

#UAEdubizzle A minimum of secondary education Automotive / banking / sales support experience in the UAE Familiarity with the automotive industry Past experience using CRM software Detail oriented Strong Automotive market knowledge Strong customer service attitude, work ethic, and a drive for success Excellent verbal communication skills in English and Arabic Must possess excellent data entry skills Maintain a positive work atmosphere with a culture of respect for others Self-discipline Professional demeanour and telephone etiquette Ability to multitask, prioritise, and manage time effectively Ambitious, positive and committed attitude