Upscale Restaurant Server & Guest Experience Lead

Kempinski Hotels; Dubai; Presencial; AED 56 000 - 89 000; Tempo integral

Resumo da oferta

Kempinski Hotels in Dubai, UAE is seeking a Restaurant Waitress / Hostess to deliver courteous and professional guest service in a luxury dining environment. You will upsell menu items, maintain high standards, and support colleagues across Food & Beverage operations.

The role requires experience in F&B service, hospitality knowledge, and strong communication in English and local languages. A multinational team and premium guest experience are key aspects of this position.

Qualificações

• Experience in an F&B service role.
• Hospitality Management or related field.
• Ability to work and communicate in a multinational environment.
• Local language – excellent oral and written skills.
• English – excellent oral and written skills.

Responsabilidades

• Adhere to hotel policies, fire, hygiene and safety regulations (HACCP).
• Lead a well managed service team with delegated tasks.
• Maintain high quality of product and service in the outlet.
• Develop the outlet entrepreneurially, seeking opportunities to generate more business.
• Report to Assistant Restaurant Manager / Restaurant Manager and maintain punctuality.
• Provide courteous, professional service and upsell available items.
• Maintain cleanliness and organization of the outlet and surrounding area.
• Assist in opening and closing procedures and handle guest inquiries professionally.
• Operate the POS system with trained responsibility levels and accuracy.
• Communicate effectively with guest services, concierge and reservations teams.

Conhecimentos

F&B service experience

Hospitality management knowledge

Multinational environment

Local language skills

English language skills

Formação académica

Hospitality management or related field

Descrição da oferta de emprego

Kempinski Hotels in Dubai, UAE is seeking a Restaurant Waitress / Hostess to deliver courteous and professional guest service in a luxury dining environment. You will upsell menu items, maintain high standards, and support colleagues across Food & Beverage operations.

The role requires experience in F&B service, hospitality knowledge, and strong communication in English and local languages. A multinational team and premium guest experience are key aspects of this position.