Luxury Room Service Waiter – Guest Experience in Dubai

Kempinski Hotels SA; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Kempinski Hotels SA in Dubai is seeking a Room Service Waiter to deliver courteous, professional service to guests within our luxury hotel. You will take orders, present menus, upsell and coordinate with the kitchen to ensure timely service.

Ideal candidates have 1–2 years’ experience in a luxury hotel, excellent English, and a passion for guest satisfaction. This full-time, on-site role offers opportunities within a renowned hospitality group.

Qualifications

• Minimum 1–2 years’ experience in a similar position.
• Preferably in an international, luxury five-star hotel.
• English - excellent communication skills.

Responsibilities

• A courteous, professional and efficient service is provided at all times.
• Take accurate food and drinks orders, using a POS ordering software or memorization.
• Present menu and provide detailed information when asked (e.g. portions, ingredients, allergies) and upsell items.
• Maintain tidy dining area, arrange table settings and ensure cleanliness.
• Deliver checks and collect payments; convey order details to the kitchen and staff.
• Handle guest inquiries courteously and report feedback to supervisors.

Skills

English proficiency

Customer service

Upselling skills

Teamwork

Job description

Kempinski Hotels SA in Dubai is seeking a Room Service Waiter to deliver courteous, professional service to guests within our luxury hotel. You will take orders, present menus, upsell and coordinate with the kitchen to ensure timely service.

Ideal candidates have 1–2 years’ experience in a luxury hotel, excellent English, and a passion for guest satisfaction. This full-time, on-site role offers opportunities within a renowned hospitality group.