Upscale Private Dining Supervisor - Guest Experience Lead

Paramount Hotel Dubai; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Paramount Hotels Dubai is seeking a Private Dining Supervisor to lead the Private Dining team, ensuring guest satisfaction through accurate and timely delivery of orders and amenities. You will provide back-up to the Assistant Manager and coordinate daily Private Dining activities, upholding the hotel’s high service standards in a multicultural setting.

The role requires strong communication, coordination, and guest-service focus, with opportunities to upsell and contribute to a premium dining

Qualifications

• Minimum 2 years’ experience in a similar supervisory role within a 5-star international hotel.
• Excellent communication and coordination skills.
• Able to work under pressure in a fast-paced, multicultural environment.
• Organized, efficient, and positive with a strong guest-service focus.
• Strong upselling skills; HACCP training is an advantage.
• Additional language skills are an advantage.

Responsibilities

• Supervise and coordinate daily Private Dining activities.
• Ensure accurate and timely delivery of all orders and amenities under the Order Taker.
• Provide back-up for the Assistant Manager when needed.
• Maintain the highest standard of service established by the hotel.
• Collaborate with wait staff to optimize guest satisfaction in Private Dining events.

Skills

Customer service

Communication

Coordination

Upselling

HACCP training

Language skills

Job description

Paramount Hotels Dubai is seeking a Private Dining Supervisor to lead the Private Dining team, ensuring guest satisfaction through accurate and timely delivery of orders and amenities. You will provide back-up to the Assistant Manager and coordinate daily Private Dining activities, upholding the hotel’s high service standards in a multicultural setting.

The role requires strong communication, coordination, and guest-service focus, with opportunities to upsell and contribute to a premium dining