UAE Rider Engagement & Partnerships Coordinator

Deliveroo PLC; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Deliveroo PLC in the UAE is seeking a Rider Engagement Associate to support rider perks, partnerships, and engagement campaigns across the UAE. You’ll coordinate events, road-safety initiatives, and communications to improve rider experience and retention.

You’ll work with cross-functional teams to roll out initiatives, report on outcomes, and grow ownership of specific workstreams under the Middle East Rider Engagement Manager. Fluency in English is essential; Hindi/Urdu is a plus.

Qualifications

• 1–3 years of experience in Operations, Partnerships, Sales, Marketing & Community Engagement.
• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Strong written and verbal communication in English (Hindi/Urdu a plus).

Responsibilities

• Identify and pursue rider benefit partnerships to strengthen the non-monetary rider proposition.
• Support rider communications and campaigns.
• Plan and execute rider road safety programmes with stakeholders.
• Track and report success metrics like rider satisfaction and redemption rates.
• Organise in-person rider activities and events during Ramadan and summer campaigns.

Skills

Operations

Partnerships

Sales

Marketing

Community Engagement

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Tools

Google Workspace

Excel/Sheets

Canva

Job description

Deliveroo PLC in the UAE is seeking a Rider Engagement Associate to support rider perks, partnerships, and engagement campaigns across the UAE. You’ll coordinate events, road-safety initiatives, and communications to improve rider experience and retention.

You’ll work with cross-functional teams to roll out initiatives, report on outcomes, and grow ownership of specific workstreams under the Middle East Rider Engagement Manager. Fluency in English is essential; Hindi/Urdu is a plus.