Travel Operations Executive

iiqaf Group; Dubai; On-site; AED 78,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Paid annual leave

UAE employment visa

End-of-service benefits as per UAELab

Professional training and development

Career growth opportunities within the

travel and tourism industry

Supportive and multicultural working环境

Employee benefits according to company

Job summary

IIQAF Group in Dubai, United Arab Emirates, is seeking an organized Travel Operations Executive to coordinate daily travel and tourism operations. The role involves managing travel arrangements, bookings, itineraries, and supplier coordination to ensure smooth customer journeys.

You will work with airlines, hotels, and DMCs, handle bookings and changes, and maintain strong relationships with travel partners.

Qualifications

• Bachelor’s degree or diploma in Travel and Tourism, Hospitality Management, Tourism Management, Business Administration, or a related field.
• Previous experience as a Travel Operations Executive or related roles.
• Experience in travel agencies, tour operators, or tourism organizations is preferred.
• Strong understanding of travel operations, reservations, and coordination.

Responsibilities

• Coordinate daily travel ops from booking through completion.
• Manage reservations for flights, hotels, transfers, tours.
• Prepare detailed itineraries based on customer requirements.
• Process bookings, amendments, cancellations, and rescheduling accurately.
• Coordinate with airlines, hotels, and other travel suppliers.
• Track costs, supplier charges, refunds, and related bookings.
• Assist with reconciliation of bookings and supplier invoices.
• Maintain relationships with hotels, airlines, DMCs, and partners.
• Ensure services are delivered per schedules and standards.

Skills

Travel Itinerary Management

Airline Coordination

Hotel Coordination

Airport Transfers

Ground Transportation

Excursion Booking

Destination Management

DMC Coordination

Supplier Management

Time Management

Multitasking

Attention to Detail

Operational Coordination

Education

Bachelor's degree or diploma in Travel and Tourism, Hospitality Management, Tourism Management, Business Administration, or a related field

Job description

Company: IIQAF Group
Location: Dubai, United Arab Emirates
Industry: Travel & Tourism
Employment Type: Full-Time
Salary: AED 7,000 – AED 8,000 per month

Job Summary

IIQAF Group is seeking an organized, customer-focused, and detail-oriented Travel Operations Executive to support and coordinate daily travel and tourism operations in Dubai. The Travel Operations Executive will manage travel arrangements, tour bookings, reservations, itineraries, transportation, hotel accommodations, supplier coordination, and customer requests while ensuring smooth and efficient travel experiences.

Key Responsibilities

• Coordinate daily travel and tourism operations from booking through completion of the customer's journey.
• Manage travel reservations for flights, hotels, transfers, tours, excursions, activities, and other travel services.
• Prepare, review, and coordinate detailed travel itineraries based on customer requirements.
• Process new travel bookings, amendments, cancellations, confirmations, and rescheduling requests accurately.
• Coordinate with airlines, hotels, transportation providers, tour operators, destination management companies, and other travel suppliers.
• Track operational costs, supplier charges, refunds, cancellations, and other booking-related financial information.
• Assist with reconciliation of travel bookings, supplier invoices, and customer payments when required.
• Maintain strong relationships with hotels, airlines, DMCs, tour operators, transportation companies, and other travel partners.
• Ensure all travel services are delivered according to agreed schedules, customer requirements, and company standards.

Required Qualifications

• Bachelor's degree or diploma in Travel and Tourism, Hospitality Management, Tourism Management, Business Administration, or a related field preferred.
• Previous experience as a Travel Operations Executive, Travel Operations Coordinator, Tour Operations Executive, Travel Coordinator, Travel Consultant, or Travel Operations Specialist.
• Previous experience in a travel agency, tour operator, destination management company, airline, hotel, or tourism organization is preferred.
• Strong understanding of travel operations, tourism services, reservations, and tour coordination.
• Experience handling flight, hotel, transportation, tour, excursion, and travel package bookings.
• Ability to work under pressure and manage urgent or last-minute travel requirements.
• Professional communication skills with customers, suppliers, hotels, airlines, and tourism partners.
• Willingness to work flexible hours, weekends, public holidays, or outside normal office hours when required by travel operations.

Required Skills

• Travel Itinerary Management
• Airline Coordination
• Hotel Coordination
• Airport Transfers
• Ground Transportation
• Excursion Booking
• Destination Management
• DMC Coordination
• Supplier Management
• Time Management
• Multitasking
• Attention to Detail
• Operational Coordination

Benefits

• Medical insurance
• Paid annual leave
• UAE employment visa
• End-of-service benefits as per UAE Labour Law
• Professional training and development opportunities
• Career growth opportunities within the travel and tourism industry
• Supportive and multicultural working environment
• Employee benefits according to company policy