Travel Operations Executive

IIQAFGROUP; Dubai; On-site; AED 78,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Paid annual leave

UAE employment visa

End-of-service benefits

Job summary

IIQAF Group is seeking an organized, customer-focused Travel Operations Executive to support and coordinate daily travel and tourism operations in Dubai. The role oversees bookings, itineraries, and supplier coordination to ensure smooth travel experiences for clients.

You will manage reservations for flights, hotels, transfers, tours, and activities while tracking costs and coordinating with airlines, hotels, and other partners to meet client requirements.

Qualifications

• Bachelor's degree or diploma in Travel and Tourism, Hospitality Management, Tourism Management, Business Administration, or a related field preferred.
• Experience as Travel Operations Executive, Travel Operations Coordinator, Tour Operations Executive, Travel Coordinator, Travel Consultant, or Travel Operations Specialist.
• Background in travel agencies, tour operators, DMCs, airlines or hospitality is preferred.
• Strong understanding of travel operations, reservations, and tour coordination.
• Experience handling flight, hotel, transportation, tour, excursion, and travel package bookings.

Responsibilities

• Coordinate daily travel and tourism operations from booking through completion of the customer's journey.
• Manage travel reservations for flights, hotels, transfers, tours, excursions, activities, and other travel services.
• Prepare, review, and coordinate detailed travel itineraries based on customer requirements.
• Process new travel bookings, amendments, cancellations, confirmations, and rescheduling requests accurately.
• Coordinate with airlines, hotels, transportation providers, tour operators, DMCs, destination management companies, and other travel suppliers.
• Track operational costs, supplier charges, refunds, cancellations, and other booking-related financial information.
• Assist with reconciliation of travel bookings, supplier invoices, and customer payments when required.
• Maintain strong relationships with hotels, airlines, DMCs, tour operators, transportation companies, and other travel partners.
• Ensure all travel services are delivered according to agreed schedules, customer requirements, and company standards.

Skills

Travel Itinerary Management

Airline Coordination

Hotel Coordination

Airport Transfers

Ground Transportation

Excursion Booking

Destination Management

DMC Coordination

Supplier Management

Time Management

Multitasking

Attention to Detail

Operational Coordination

Education

Bachelor's degree in Travel and Tourism

Job description

Job Description:

Company: IIQAF Group

Location: Dubai, United Arab Emirates

Industry: Travel & Tourism

Employment Type: Full-Time

Salary: AED 7,000 – AED 8,000 per month

Job Summary

IIQAF Group is seeking an organized, customer-focused, and detail-oriented Travel Operations Executive to support and coordinate daily travel and tourism operations in Dubai. The Travel Operations Executive will manage travel arrangements, tour bookings, reservations, itineraries, transportation, hotel accommodations, supplier coordination, and customer requests while ensuring smooth and efficient travel experiences.

Key Responsibilities

• Coordinate daily travel and tourism operations from booking through completion of the customer's journey.


• Manage travel reservations for flights, hotels, transfers, tours, excursions, activities, and other travel services.


• Prepare, review, and coordinate detailed travel itineraries based on customer requirements.


• Process new travel bookings, amendments, cancellations, confirmations, and rescheduling requests accurately.


• Coordinate with airlines, hotels, transportation providers, tour operators, destination management companies, and other travel suppliers.


• Track operational costs, supplier charges, refunds, cancellations, and other booking-related financial information.


• Assist with reconciliation of travel bookings, supplier invoices, and customer payments when required.


• Maintain strong relationships with hotels, airlines, DMCs, tour operators, transportation companies, and other travel partners.


• Ensure all travel services are delivered according to agreed schedules, customer requirements, and company standards.

Required Qualifications

• Bachelor's degree or diploma in Travel and Tourism, Hospitality Management, Tourism Management, Business Administration, or a related field preferred.


• Previous experience as a Travel Operations Executive, Travel Operations Coordinator, Tour Operations Executive, Travel Coordinator, Travel Consultant, or Travel Operations Specialist.


• Previous experience in a travel agency, tour operator, destination management company, airline, hotel, or tourism organization is preferred.


• Strong understanding of travel operations, tourism services, reservations, and tour coordination.


• Experience handling flight, hotel, transportation, tour, excursion, and travel package bookings.


• Ability to work under pressure and manage urgent or last-minute travel requirements.


• Professional communication skills with customers, suppliers, hotels, airlines, and tourism partners.


• Willingness to work flexible hours, weekends, public holidays, or outside normal office hours when required by travel operations.

Required Skills

• Travel Itinerary Management


• Airline Coordination


• Hotel Coordination


• Airport Transfers


• Ground Transportation


• Excursion Booking


• Destination Management


• DMC Coordination


• Supplier Management


• Time Management


• Multitasking


• Attention to Detail


• Operational Coordination

Benefits

• Medical insurance


• Paid annual leave


• UAE employment visa


• End-of-service benefits as per UAE Labour Law


• Professional training and development opportunities


• Career growth opportunities within the travel and tourism industry


• Supportive and multicultural working environment


• Employee benefits according to company policy