Travel Coordinator

confidential; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Confidential in Dubai is seeking a Travel Coordinator to organize travel arrangements, maintain itineraries, and support travelers and internal teams with timely assistance.

The role requires a Diploma/Bachelor in Travel & Tourism or related field, plus experience in reservations or customer service. Knowledge of GDS systems is advantageous and familiarity with booking platforms is a plus.

Qualifications

• Diploma or bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field is preferred.

Responsibilities

• Coordinate flight, hotel, transportation, and other travel arrangements.
• Assist with preparing and updating travel itineraries and booking details.
• Communicate with airlines, hotels, travel partners, and transportation providers.
• Process booking requests and follow up on confirmations.
• Maintain accurate records of reservations, tickets, schedules, and traveler information.
• Assist with ticket changes, cancellations, rebooking, and travel adjustments.
• Provide travelers with relevant booking information, schedules, and travel instructions.
• Monitor changes to flight schedules and communicate important updates.
• Coordinate airport transfers, accommodation, and other travel-related services.
• Assist with preparing travel quotations and comparing available options.
• Handle routine customer inquiries through phone, email, or messaging platforms.
• Follow up on pending bookings, payments, confirmations, and documentation.
• Maintain organized digital and physical travel records.
• Coordinate with internal departments to ensure travel arrangements are completed on time.
• Resolve routine booking or itinerary issues and escalated complex matters when necessary.
• Follow company procedures, supplier policies, and applicable travel requirements.

Skills

Travel coordination

Organization

Customer service

Communication

Attention to detail

Multi-tasking

Time management

Problem solving

Education

Diploma/Bachelor in Travel & Tourism or related field

Tools

Amadeus

Galileo

Sabre

Job description

A busy travel and tourism environment in Dubai offers an opportunity for an organized Travel Coordinator to assist with travel arrangements, coordinate bookings, maintain itineraries, and provide timely support to travelers and internal teams.

Key Responsibilities

• Coordinate flight, hotel, transportation, and other travel arrangements.
• Assist with preparing and updating travel itineraries and booking details.
• Communicate with airlines, hotels, travel partners, and transportation providers.
• Process booking requests and follow up on confirmations.
• Maintain accurate records of reservations, tickets, schedules, and traveler information.
• Assist with ticket changes, cancellations, rebooking, and travel adjustments.
• Provide travelers with relevant booking information, schedules, and travel instructions.
• Monitor changes to flight schedules and communicate important updates.
• Coordinate airport transfers, accommodation, and other travel-related services.
• Assist with preparing travel quotations and comparing available options.
• Handle routine customer inquiries through phone, email, or messaging platforms.
• Follow up on pending bookings, payments, confirmations, and documentation.
• Maintain organized digital and physical travel records.
• Coordinate with internal departments to ensure travel arrangements are completed on time.
• Resolve routine booking or itinerary issues and escalated complex matters when necessary.
• Follow company procedures, supplier policies, and applicable travel requirements.

Requirements

• Diploma or bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field is preferred.
• Previous experience in travel coordination, reservations, ticketing, tourism, or customer service is an advantage.
• Freshers with relevant travel or tourism qualifications are welcome to apply.
• Basic understanding of airline reservations, hotel bookings, and travel arrangements.
• Good English communication and customer-service skills.
• Strong organizational and follow-up abilities.
• Comfortable working with computers, email, spreadsheets, and booking systems.
• Good attention to detail when handling passenger and booking information.
• Ability to manage multiple requests and meet deadlines.
• Professional, patient, and service-oriented approach.
• Knowledge of GDS systems such as Amadeus, Galileo, or Sabre is an advantage.
• UAE/GCC travel industry experience is an advantage.