Training Consultant

Blue Ocean Academy; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Blue Ocean Academy is seeking a results-driven telesales professional in Dubai to promote our training programs. You will handle outbound calls, follow up on leads, and drive enrollments while maintaining strong client relationships and delivering accurate information about courses and schedules.

You will act as the main point of contact, tailoring your approach to client needs, researching their training requirements, and leveraging market insights to suggest course improvements.

Qualifications

• Minimum 2 years of telesales or inside sales experience.
• Bachelor's degree in Business Administration, Marketing, or related field.
• Training Industry background preferred.
• Excellent communication skills in English.
• Strong negotiation and target achievement history.
• Proficient in MS Office applications.

Responsibilities

• Conduct outbound calls to prospective clients to introduce and promote courses and services.
• Follow up on leads from marketing channels to convert prospects into enrolled students.
• Achieve and exceed monthly sales targets and KPIs by promoting relevant courses.
• Develop and maintain relationships, addressing questions about training programs.
• Provide accurate information about courses, schedules and benefits to match client needs.
• Serve as the primary contact throughout the sales process to ensure a positive experience.
• Research training needs to tailor the sales approach for each client.
• Identify opportunities to enhance course offerings based on feedback and trends.
• Maintain accurate records of sales activities and client interactions in the CRM.

Skills

Telesales

Negotiation

Customer service

English fluency

Education

Bachelor's in Business/Marketing

Tools

MS Office

Job description

• Conduct outbound calls to prospective clients to introduce and promote company's products and services.
• Follow up on leads generated through various marketing channels, converting prospects into enrolled students.
• Achieve and exceed monthly sales targets and KPIs by promoting relevant courses to prospective clients.
• Develop and maintain strong relationships with potential clients, addressing their questions and concerns regarding training programs.
• Provide accurate and detailed information about courses, schedules, and benefits, tailoring the message to meet individual client needs.
• Act as the primary point of contact for clients throughout the sales process, ensuring a positive customer experience.
• Research and understand the training needs of potential clients to tailor the sales approach effectively.
• Identify and suggest new opportunities for enhancing course offerings based on client feedback and market trends.
• Maintain accurate records of all sales activities and client interactions in the CRM system.

• Conduct outbound calls to prospective clients to introduce and promote company's products and services.
• Follow up on leads generated through various marketing channels, converting prospects into enrolled students.
• Achieve and exceed monthly sales targets and KPIs by promoting relevant courses to prospective clients.
• Develop and maintain strong relationships with potential clients, addressing their questions and concerns regarding training programs.
• Provide accurate and detailed information about courses, schedules, and benefits, tailoring the message to meet individual client needs.
• Act as the primary point of contact for clients throughout the sales process, ensuring a positive customer experience.
• Research and understand the training needs of potential clients to tailor the sales approach effectively.
• Identify and suggest new opportunities for enhancing course offerings based on client feedback and market trends.
• Maintain accurate records of all sales activities and client interactions in the CRM system.

Requirements

• Minimum 2 years of telesales or inside sales experience
• Bachelors degree in Business Administration, Marketing, or a related field (preferred).
• Candidates who are from Training Industry background is highly preferred
• Excellent communication skills in English.
• Strong negotiation and persuasion skills with a track record of meeting or exceeding sales targets.
• Demonstrates a high level of customer service, with the ability to engage clients and understand their needs.
• Proficient in using MS Office applications.