Training Centre Director — Dubai

Confidential Company; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Confidential Company in Dubai seeks an experienced Centre Manager to oversee daily operations, course scheduling, facilities, and delegate logistics for face-to-face, online, and in-company programmes.

You will lead trainers, manage budgets, and drive revenue growth while ensuring UAE regulatory compliance and high delivery standards. Build strong client relationships across corporate, government, and partner organisations in the UAE.

Qualifications

• Bachelor’s degree in Business, Education, HR, or related field.
• Professional accreditation (ILM, CTD, etc.) is a strong advantage.
• 10+ years managing a training centre, education institute, or professional services operation.
• UAE-based experience preferred.
• Proven ability to grow revenue, manage costs, and build client relationships.
• Deep understanding of corporate training, accreditation frameworks, and market needs including digital and AI learning trends.
• Bilingual English/Arabic highly valued.

Responsibilities

• Oversee daily operations and course scheduling for the Dubai centre.
• Lead, mentor, and schedule trainers to ensure high-quality delivery.
• Manage budgets and operational spend to protect and grow profitability.
• Cultivate and expand relationships with corporate clients, government entities and partners.
• Track enrolment trends and revenue to design growth strategies.

Skills

Leadership

Budget management

Business development

LMS proficiency

CRM systems

Bilingual English/Arabic

Education

Bachelor’s degree in Business, Education, HR, or related field

Professional accreditation (ILM, CTD, etc.)

Tools

LMS platforms

CRM systems

Microsoft 365

Job description

• End-to-end management of the Dubai centre: daily operations, course scheduling, facilities management, delegate logistics, and seamless delivery of face-to-face, online, and in-company programmes
• Maintain professional, fully equipped training environments; manage calendars across 90+ scheduled courses
• Ensure full compliance with UAE regulations, accreditation standards, and internal quality frameworks
• Streamline workflows, control costs, and maximise centre utilisation — directly protecting and growing profitability
• Lead, mentor, and schedule the roster of expert associate and full-time trainers; uphold consistent, high-quality delivery standards
• Collect and act on delegate feedback; continuously refine learning experiences
• Curate and expand the course portfolio including the fast-growing AI training category to match market demand
• Preserve and strengthen the 4.9-star service reputation through proactive, solution-focused leadership
• Serve as the primary face of the centre to corporate clients, government entities, and partner organisations across the UAE
• Nurture existing accounts; identify and secure repeat business and custom in-company training contracts
• Track enrolment trends, revenue streams, and client retention; design and execute growth strategies
• Represent the centre at industry events and business networks to build brand presence and new leads
• Manage all centre-related budgets and operational spend — optimise without compromising quality
• Monitor income vs. costs; prepare regular performance reports and adjust strategies to maximise net profit
• Share income is calculated on net profit — decisions directly determine earnings
• Maintain transparent reporting and agreed sharing structure from day one

Desired Candidate Profile

• Bachelor’s degree in Business, Education, HR, or related field
• Professional accreditation (ILM, CTD, etc.) is a strong advantage
• 10+ years managing a training centre, education institute, or professional services operation
• UAE-based experience preferred
• Proven ability to grow revenue, manage costs, and build client relationships
• Deep understanding of corporate training, accreditation frameworks, and market needs including digital and AI learning trends
• Bilingual English/Arabic highly valued
• Tech-fluent: comfortable with LMS platforms, virtual delivery tools, Microsoft 365, and CRM systems
• Entrepreneurial mindset: thrives on ownership, ability to work without close supervision
• Motivated by scalable earnings rather than fixed salary
• Based in Dubai and ready to start at short notice