Account Manager – Training Industry (Dubai)

Eton Institute; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Eton Institute in Dubai seeks an experienced B2B Account Manager with a solid background in the training industry to manage key corporate accounts, drive new business opportunities, and strengthen client relationships across Dubai.

You will develop proposals, coordinate with internal teams, and ensure invoicing and payment collection prior to course starts. Fluency in English and Arabic is essential; MS Office and CRM experience preferred.

Qualifications

• Minimum 4 years of experience in sales or account management in the training or professional development sector.
• Experience with corporate and government clients in the UAE is preferred.
• Proficiency in MS Office and CRM/ERP systems; knowledge of pricing and costing structures.

Responsibilities

• Develop and maintain relationships with corporate and government clients to grow business and ensure client satisfaction.
• Keep the sales pipeline updated in the CRM and provide regular revenue forecasts.
• Lead outbound sales efforts including client visits, virtual meetings, calls, and campaigns.
• Identify client training needs and coordinate with internal teams to design customized solutions.
• Ensure accurate pricing, invoicing, and timely payments prior to course commencement.
• Monitor sales performance and take corrective actions to meet targets.

Skills

Lead generation

Relationship building

Consultative selling

Negotiation

English & Arabic fluency

CRM/ERP familiarity

MS Office

Education

Bachelor’s degree in Business/Marketing

Tools

MS Office

CRM/ERP systems

Job description

Account Manager – Training Industry (Dubai)

Dubai, United Arab Emirates | Posted on 01/09/2026

We are seeking an experienced B2B Account Manager with a solid background in the training industry, to be be responsible for managing key corporate accounts, driving new business opportunities, and ensuring strong client relationships across Dubai.

Key Responsibilities

• Develop and maintain strong relationships with existing and potential corporate and government clients, focusing on business growth and client satisfaction.
  
• Keep the sales pipeline updated in the CRM, providing regular reports on new and existing opportunities, lead status, and revenue forecasts.
  
• Be proactive in outbound sales activities — including client visits, virtual meetings (Zoom), phone calls, and marketing campaigns — to expand the client base.
  
• Identify client training needs and collaborate with internal teams to design customized solutions and proposals.
  
• Ensure accurate pricing, timely invoicing, and payment collection prior to course commencement.
  
• Monitor sales performance against targets, taking corrective measures when needed to achieve objectives.
  

Core Competencies

• Proven ability to initiate contact, build rapport, and engage key decision-makers.
  
• Strong consultative selling skills with the ability to match client needs to tailored training solutions.
  
• Skilled in negotiation, relationship management, and client retention.
  
• Excellent communication, presentation, and interpersonal skills.
  

Skills & Experience

• Minimum 4 years of experience in sales or account management, ideally within the training or professional development industry.
  
• Experience working with corporate clients and government organizations in the UAE is an advantage.
  
• Proficiency in MS Office and familiarity with CRM/ERP systems.
  
• Understanding of basic P&L, pricing, and costing structures.
  
• Bachelor’s degree in Business, Marketing, or a related discipline from a reputable institution.
  
• Excellent English and Arabic language proficiency is essential.