Account Manager – Training Industry (Dubai)

Eton Institute; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading training provider in Dubai is seeking an experienced B2B Account Manager. The successful candidate will manage key corporate accounts and drive business opportunities. Responsibilities include building relationships with clients, conducting sales activities, and ensuring client satisfaction. Ideal applicants have a minimum of 4 years' experience in account management, a relevant Bachelor's degree, and proficiency in both English and Arabic. This role offers a competitive salary and the opportunity to work within a dynamic team.

Qualifications

• Minimum 4 years of experience in sales or account management.
• Experience with corporate clients in the UAE.
• Fluent in English and Arabic.

Responsibilities

• Develop and maintain relationships with corporate clients.
• Update the sales pipeline in the CRM.
• Engage in outbound sales activities.

Skills

Consultative selling skills

Negotiation skills

Relationship management

Communication skills

Education

Bachelor’s degree in Business, Marketing, or a related discipline

Tools

MS Office

CRM/ERP systems

Job description

About the Role:

We are seeking an experienced B2B Account Manager with a solid background in the training industry, to be be responsible for managing key corporate accounts, driving new business opportunities, and ensuring strong client relationships across Dubai.

Key Responsibilities

• Develop and maintain strong relationships with existing and potential corporate and government clients, focusing on business growth and client satisfaction.
• Keep the sales pipeline updated in the CRM, providing regular reports on new and existing opportunities, lead status, and revenue forecasts.
• Be proactive in outbound sales activities — including client visits, virtual meetings (Zoom), phone calls, and marketing campaigns — to expand the client base.
• Identify client training needs and collaborate with internal teams to design customized solutions and proposals.
• Ensure accurate pricing, timely invoicing, and payment collection prior to course commencement.
• Monitor sales performance against targets, taking corrective measures when needed to achieve objectives.

Core Competencies

• Proven ability to initiate contact, build rapport, and engage key decision-makers.
• Strong consultative selling skills with the ability to match client needs to tailored training solutions.
• Skilled in negotiation, relationship management, and client retention.
• Excellent communication, presentation, and interpersonal skills.

Skills & Experience

• Minimum 4 years of experience in sales or account management, ideally within the training or professional development industry.
• Experience working with corporate clients and government organizations in the UAE is an advantage.
• Proficiency in MS Office and familiarity with CRM/ERP systems.
• Understanding of basic P&L, pricing, and costing structures.
• Bachelor’s degree in Business, Marketing, or a related discipline from a reputable institution.
• Excellent English and Arabic language proficiency is essential.
• Candidate must be residing in UAE