Teller - Emirati Talent

Commercial Bank International; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

Commercial Bank International in Dubai seeks a skilled teller to manage cash transactions and ensure high-quality service in a fast-paced branch environment.

The role requires 2–3 years of teller experience, strong English/Arabic communication, and solid knowledge of banking software. You will help maintain cash controls, verify cheques, and support daily branch targets with accuracy and integrity.

Qualifications

• Knowledge of banking operations and techniques.
• Proficient in English and Arabic (written and spoken).
• 2–3 years' teller experience.

Responsibilities

• Process cash transactions (deposits/withdrawals) and balance cash at day end.
• Verify signatures on cheques and ensure approvals as per authority levels.
• Handle all types of clearing/collection cheques and issue pays orders/drafts.
• Monitor cash deposits and note quality to detect unusual activity.
• Maintain cash position to ensure sufficient cash for customers and safeguard the cash safe.
• Meet service standards and branch targets; alert management to suspicious activity.
• Sort and deposit soiled notes as required and manage cash safely.
• Perform any other duties assigned by management.

Skills

Customer service

Cash handling

Bilingual English/Arabic

Banking software

Organizing skills

Education

Higher Secondary School

Tools

Technical knowledge on negotiable instruments (cheques)

Job description

Manage and handle the cash / cheques transactions at the teller counter and ensure the delivery of quality service to customers while adhering to operational controls and avoiding cash excesses and shortages.

Duties and Responsibilities:

• a) Meet transaction processing standards and maintain high level of customer service standards.
• b) Process cash transactions (deposits / withdrawals) in both local and foreign currency and ensure that cash is balanced at the end of the day.
• c) Verify signature(s) on payment cheques & ensure that these are approved as per authority levels prior to disbursement.
• d) Accept and process all types of clearing / collection cheques.
• e) Issue pays orders and drafts.
• f) Monitor cash deposit amounts / quality of notes in order to detect unusual transactions (money laundering, forgery) etc.
• g) Highlight security concerns to the Chief Teller and / or Branch Operations Manager
• h) Achieve set targets in terms of service standards for customer transactions.
• i) Alert the Chief Teller / Branch Manager / Branch Operations Manager or unusual transactions (money laundering / forgery) that may be detected.
• j) Maintain high service standards consistently.
• k) Manage cash position of the branch / Till in order to ensure that sufficient cash held for customer. Verify large cash holding of cash or its particular denominations
• l) Act as custodian of Cash Safe in the Vault.
• m) Sort out soiled notes and deposit these at the Central Bank. Job Description Teller
• n) Meet financial target assigned by RBG (Assets and Liabilities products)
• o) Perform any other duties or responsibilities consistent with the role as assigned by management.

Education:

• Higher Secondary School

Professional / Technical Qualifications / Diplomas:

• Technical knowledge on negotiable instruments (such as Cheques)

Experience:

• 2 to 3 years' experience as Teller

Other Skills Required for the Job:

• Knowledge of Banking operations / techniques
• Communication skills in English and Arabic (written and spoken)
• Customer Care skills
• Organizing and planning skills
• PC skills (including familiarity with any banking software)