Bank Teller (UAE National only)

Commercial Bank International; Dubai; On-site; AED 61,000 - 95,000; Full time

Job summary

Commercial Bank International (CBI) invites applications for a Teller position in Dubai. The role focuses on managing cash and cheques at the teller counter while delivering quality service and adhering to controls to avoid cash variances.

The ideal candidate holds Higher Secondary schooling with 2–3 years of Teller experience. Proficiency in English and Arabic, plus banking software skills, are required to succeed.

Qualifications

• Higher Secondary School required.
• 2–3 years of Teller experience preferred.
• Ability to work with banking software and handle cash securely.

Responsibilities

• Meet transaction processing standards and maintain high customer service levels.
• Process cash transactions (deposits/withdrawals) in local/foreign currency and balance cash daily.
• Verify signatures on cheques and ensure approvals before disbursement.

Skills

Banking operations

English & Arabic communication

Customer care

Organizing & planning

PC skills

Banking software

Education

Higher Secondary School

Tools

Banking software

Job description

CBI is looking to hire a Teller to Manage and handle the cash / cheques transactions at the teller counter and ensure the delivery of quality service to customers while adhering to operational controls and avoiding cash excesses and shortages.

Ideal Profile

Higher Secondary School

Experience

2 to 3 years' experience as Teller

Other Skills Required for the Job:

• Knowledge of Banking operations / techniques
• Communication skills in English and Arabic (written and spoken)
• Customer Care skills
• Organizing and planning skills
• PC skills (including familiarity with any banking software)

Duties and Responsibilities:

• Meet transaction processing standards and maintain high level of customer service standards.
• Process cash transactions (deposits / withdrawals) in both local and foreign currency and ensure that cash is balanced at the end of the day.
• Verify signature(s) on payment cheques & ensure that these are approved as per authority levels prior to disbursement.
• Accept and process all types of clearing / collection cheques.
• Issue pay orders and drafts.
• Monitor cash deposit amounts / quality of notes in order to detect unusual transactions (money laundering, forgery) etc.
• Highlight security concerns to the Chief Teller and / or Branch Operations Manager
• Achieve set targets in terms of service standards for customer transactions.
• Alert the Chief Teller / Branch Manager / Branch Operations Manager or unusual transactions (money laundering / forgery) that may be detected.
• Maintain high service standards consistently.
• Manage cash position of the branch / Till in order to ensure that sufficient cash held for customer.
• Verify large cash holding of cash or its particular denominations
• Act as custodian of Cash Safe in the Vault.
• Sort out soiled notes and deposit these at the Central Bank.

Due to the large number of applications we receive, only those shortlisted for the next step of the recruitment process will be contacted.