Teller

Rakbank; United Arab Emirates; On-site; AED 60,000 - 90,000; Full time

Job summary

Rakbank is recruiting UAE National Tellers for its Retail Banking team in the UAE, offering a path to a rewarding banking career while delivering exceptional customer service and ensuring smooth branch operations.

Role involves processing transactions, ensuring compliance with UAE Central Bank regulations, and supporting branch operations with accurate cash handling and service improvements.

Qualifications

• UAE National (Family Book) required.
• Bachelor's Degree, Diploma, or equivalent qualification.
• Previous experience in customer service, retail, hospitality, sales, or banking is advantageous.
• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• A positive attitude and commitment to delivering exceptional customer experiences.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Process customer transactions including cash deposits, withdrawals, cheque transactions, and remittances accurately and efficiently.
• Deliver exceptional customer service and provide a positive branch banking experience.
• Ensure compliance with RAKBANK policies, operating procedures, and UAE Central Bank regulations.
• Support branch operations by maintaining accuracy in transaction processing and cash handling activities.
• Identify opportunities to improve service quality and operational efficiency.
• Assist customers with their day‑to‑day banking needs and respond to enquiries professionally.
• Contribute to a collaborative branch environment while maintaining the highest standards of integrity and customer care.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Attention to detail

Cash handling

Education

Bachelor's degree

Diploma

Job description

Job Description

Rakbank is committed to developing Emirati talent and supporting the UAE's Emiratisation vision. We are looking for enthusiastic and customer-focused UAE National Tellers to join our Retail Banking team. This role provides an excellent opportunity to build a rewarding career in banking while delivering exceptional customer service and ensuring smooth branch operations. Teller

• Process customer transactions including cash deposits, withdrawals, cheque transactions, and remittances accurately and efficiently.
• Deliver exceptional customer service and provide a positive branch banking experience.
• Ensure compliance with RAKBANK policies, operating procedures, and UAE Central Bank regulations.
• Support branch operations by maintaining accuracy in transaction processing and cash handling activities.
• Identify opportunities to improve service quality and operational efficiency.
• Assist customers with their day-to-day banking needs and respond to enquiries professionally.
• Contribute to a collaborative branch environment while maintaining the highest standards of integrity and customer care.

What You Will Do

• Process customer transactions including cash deposits, withdrawals, cheque transactions, and remittances accurately and efficiently.
• Deliver exceptional customer service and provide a positive branch banking experience.
• Ensure compliance with RAKBANK policies, operating procedures, and UAE Central Bank regulations.
• Support branch operations by maintaining accuracy in transaction processing and cash handling activities.
• Identify opportunities to improve service quality and operational efficiency.
• Assist customers with their day‑to‑day banking needs and respond to enquiries professionally.
• Contribute to a collaborative branch environment while maintaining the highest standards of integrity and customer care.

What We're Looking For

• UAE National (Family Book required).
• Bachelor's Degree, Diploma, or equivalent qualification.
• Previous experience in customer service, retail, hospitality, sales, or banking is advantageous.
• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• A positive attitude and commitment to delivering exceptional customer experiences.
• Ability to work effectively in a team-oriented environment.

This position is exclusively open to UAE Nationals as part of Rakbank's commitment to Emiratisation. We are dedicated to attracting, developing, and empowering Emirati talent through meaningful career opportunities, structured development programs, and clear progression pathways that support the next generation of banking professionals in the UAE.