Teller

RAKBANK; Ajman; On-site; AED 45,000 - 78,000; Full time

Job summary

RAKBANK in the UAE is seeking a UAE National Teller to join our Retail Banking team. This role focuses on delivering exceptional customer service while ensuring smooth branch operations and accurate cash handling.

Applicants should be UAE Nationals (Family Book), hold a bachelor’s degree or diploma, and demonstrate strong communication, attention to detail, and teamwork to support our Emiratisation goals.

Qualifications

• UAE National with Family Book required.
• Bachelors degree, diploma or equivalent qualification.
• Experience in customer service, retail, hospitality, sales, or banking is advantageous.
• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• Positive attitude and commitment to delivering exceptional customer experiences.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Process customer transactions including cash deposits, withdrawals, cheque transactions, and remittances accurately and efficiently.
• Deliver exceptional customer service and provide a positive branch banking experience.
• Ensure compliance with bank policies, procedures, and UAE Central Bank regulations.
• Support branch operations by maintaining accuracy in transaction processing and cash handling.
• Identify opportunities to improve service quality and operational efficiency.
• Assist customers with day-to-day banking needs and respond to enquiries professionally.
• Contribute to a collaborative branch environment while maintaining high integrity and customer care.

Skills

Communication

Interpersonal skills

Attention to detail

Teamwork

Education

Bachelor's or Diploma or equivalent

Job description

Job Description:

Rakbank is committed to developing Emirati talent and supporting the UAEs Emiratisation vision. We are looking for enthusiastic and customer-focused UAE National Tellers to join our Retail Banking team. This role provides an excellent opportunity to build a rewarding career in banking while delivering exceptional customer service and ensuring smooth branch operations. TellerWhat You Will Do:

• Process customer transactions including cash deposits, withdrawals, cheque transactions, and remittances accurately and efficiently.


• Deliver exceptional customer service and provide a positive branch banking experience.


• Ensure compliance with RAKBANK policies, operating procedures, and UAE Central Bank regulations.


• Support branch operations by maintaining accuracy in transaction processing and cash handling activities.


• Identify opportunities to improve service quality and operational efficiency.


• Assist customers with their day-to-day banking needs and respond to enquiries professionally.


• Contribute to a collaborative branch environment while maintaining the highest standards of integrity and customer care.

What Were Looking For:

• UAE National (Family Book required).


• Bachelors Degree, Diploma, or equivalent qualification.


• Previous experience in customer service, retail, hospitality, sales, or banking is advantageous.


• Strong communication and interpersonal skills.


• Excellent attention to detail and accuracy.


• A positive attitude and commitment to delivering exceptional customer experiences.


• Ability to work effectively in a team-oriented environment.

This position is exclusively open to UAE Nationals as part of Rakbanks commitment to Emiratisation. We are dedicated to attracting, developing, and empowering Emirati talent through meaningful career opportunities, structured development programs, and clear progression pathways that support the next generation of banking professionals in the UAE.