UAE National Teller - Retail Banking Concierge

RAKBANK; Ajman; On-site; AED 45,000 - 78,000; Full time

Job summary

RAKBANK in the UAE is seeking a UAE National Teller to join our Retail Banking team. This role focuses on delivering exceptional customer service while ensuring smooth branch operations and accurate cash handling.

Applicants should be UAE Nationals (Family Book), hold a bachelor’s degree or diploma, and demonstrate strong communication, attention to detail, and teamwork to support our Emiratisation goals.

Qualifications

• UAE National with Family Book required.
• Bachelors degree, diploma or equivalent qualification.
• Experience in customer service, retail, hospitality, sales, or banking is advantageous.
• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• Positive attitude and commitment to delivering exceptional customer experiences.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Process customer transactions including cash deposits, withdrawals, cheque transactions, and remittances accurately and efficiently.
• Deliver exceptional customer service and provide a positive branch banking experience.
• Ensure compliance with bank policies, procedures, and UAE Central Bank regulations.
• Support branch operations by maintaining accuracy in transaction processing and cash handling.
• Identify opportunities to improve service quality and operational efficiency.
• Assist customers with day-to-day banking needs and respond to enquiries professionally.
• Contribute to a collaborative branch environment while maintaining high integrity and customer care.

Skills

Communication

Interpersonal skills

Attention to detail

Teamwork

Education

Bachelor's or Diploma or equivalent

Job description

RAKBANK in the UAE is seeking a UAE National Teller to join our Retail Banking team. This role focuses on delivering exceptional customer service while ensuring smooth branch operations and accurate cash handling.

Applicants should be UAE Nationals (Family Book), hold a bachelor’s degree or diploma, and demonstrate strong communication, attention to detail, and teamwork to support our Emiratisation goals.