Telesales Specialist

Qureos; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Commission structure

Career development

Team environment

Job summary

NEVERTITI STAR TR in Dubai, UAE, is seeking a motivated Telesales Specialist to join our team on a full-time basis. The role focuses on generating sales over the phone, converting leads, and contributing to revenue growth from our Dubai office.

You will be a strong communicator with experience in telesales or customer service, capable of meeting targets, using CRM software, and building a solid pipeline through proactive outreach and excellent follow-up.

Qualifications

• Experience in telesales or similar sales/customer service role.
• Proven track record of meeting/exceeding sales targets, preferably over the phone.
• Excellent command of English, both spoken and written.
• Strong communication, negotiation, and interpersonal skills.
• Proficient with computers and CRM software.
• Resilient and persistent with a results-oriented approach.
• Ability to learn about products and explain them to prospects.
• High school diploma required; degree advantageous.

Responsibilities

• Proactively contact potential and existing customers to present, promote, and sell our products and services.
• Clearly articulate product features and benefits, and answer questions from prospective clients.
• Understand customer needs and requirements to recommend appropriate solutions.
• Close sales and achieve quarterly sales quotas in a fast-paced environment.
• Maintain a comprehensive database of customer information, ensuring accuracy and up-to-date records in CRM.
• Keep detailed records of calls, sales, and other data within the CRM.
• Collaborate with the wider sales team to build a strong pipeline and meet team targets.
• Handle customer grievances professionally to preserve the company’s reputation.

Skills

Telesales exp

Target attainment

English fluency

Communication skills

CRM proficiency

Resilience

Product knowledge

Education

High school diploma

Tools

CRM software

Job description

Job Overview

NEVERTITI STAR TR is a dynamic and growing trading company based in the vibrant city of Dubai. We are currently seeking a motivated and results-driven Telesales Specialist to join our team on a Full-Time basis. This is an excellent opportunity for a persuasive and enthusiastic individual to contribute to our company's growth by generating sales over the telephone. The ideal candidate will be an outstanding communicator with a proven ability to convert leads into sales. You will play a crucial role in achieving our ambitious customer acquisition and revenue growth objectives. This role is based in our office in Dubai, United Arab Emirates.

Responsibilities

• Proactively contact potential and existing customers to present, promote, and sell our products and services.
• Clearly articulate product features and benefits, and answer any questions from prospective clients.
• Understand customer needs and requirements to effectively recommend appropriate solutions.
• Close sales and achieve quarterly sales quotas in a fast-paced environment.
• Maintain a comprehensive database of customer information, ensuring all details are accurate and up-to-date.
• Keep detailed records of calls, sales, and other useful information within our CRM system.
• Collaborate with the wider sales team to build a strong pipeline and contribute to team targets.
• Handle customer grievances with professionalism to preserve the company's reputation.

Qualifications

• Proven experience as a telesales representative or in a similar sales or customer service role.
• A demonstrable track record of successfully meeting and exceeding sales targets, preferably over the phone.
• Excellent command of the English language, both spoken and written.
• Exceptional communication, negotiation, and interpersonal skills.
• Proficient in the use of computers and CRM software.
• Resilient and persistent with a results-oriented approach.
• Ability to learn about products and services and describe/explain them to prospects.
• A high school diploma is required; a degree in a relevant field would be an advantage.

Benefits

• A competitive salary package complemented by an attractive performance-based commission structure.
• Opportunities for ongoing professional development and career progression.
• The chance to work within a supportive and collaborative team environment.