Telesales Executive

PROANSA GLOBAL MANAGEMENT CONSULTANCY L.L.C; Dubai; On-site; AED 89,280 - 145,080; Full time

Job summary

Proansa Global Management Consultancy in Dubai invites a motivated Telesales Executive (Female) to join our Dubai office. You will engage with existing and potential customers, drive sales, and provide exceptional service in a fast-paced environment.

The ideal candidate has a proven track record in telesales, strong communication skills, and comfort with CRM systems. Fluency in English is essential; Hindi knowledge is preferred and will be favored in the selection.

Qualifications

• Proven experience as a telesales representative or sales/customer service role.
• Proven track record of meeting sales quotas, preferably over the phone.
• Good knowledge of CRM software and telephone systems.
• Excellent communication and interpersonal skills.
• Fluency in English; Hindi language knowledge is preferred.

Responsibilities

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts to ensure existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Skills

Telesales

Sales quota attainment

CRM

Communication

Multilingual English/Hindi

Tools

CRM software

Telephone systems

Job description

Job Title: Telesales Executive (Female)

Location: Dubai, UAE

Number of Vacancies: 5

Company Overview

Proansa Global Management Consultancy is a leading human resources consulting firm based in Dubai and India. We provide comprehensive HR solutions to companies of all sizes and industries in UAE, Germany, UK, and GCC Countries, helping them to attract, retain, and develop top talent.

Job Summary

We are seeking a highly motivated and results-driven Telesales Executive to join our team in the Dubai office. The ideal candidate will have excellent communication skills, a strong sales background, and a passion for delivering exceptional customer service.

Key Responsibilities

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts to ensure existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements and Skills

• Proven experience as a telesales representative or other sales/customer service role.
• Proven track record of successfully meeting sales quota, preferably over the phone.
• Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent knowledge of English, Hindi, and other languages is a plus.
• Candidates having Hindi language knowledge will be preferred for this role.
• Excellent communication and interpersonal skills.