Telesales Executive (UAEN)

Ghobash Group; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Ghobash Group in Dubai is seeking a results-driven telesales professional to promote print products and services. You will generate leads, build a robust pipeline, and maintain strong customer relationships through proactive outreach and high-quality service.

The role requires 2–3 years of telesales or sales/customer service experience, excellent English communication, and proficiency with CRM systems and Microsoft Office. A recognised bachelor’s degree is preferred.

Qualifications

• Bachelor’s degree in any discipline from a recognised University or Institution.
• 2–3 years proven telesales or sales/customer service experience, preferably over the phone.
• Ability to learn products and describe them to prospects.

Responsibilities

• Achieve monthly sales targets by promoting and selling print products and services via outbound calls.
• Generate qualified leads and maintain a robust sales pipeline through proactive prospecting and follow-ups.
• Build and maintain strong customer relationships with accurate information, timely support, and exceptional service.
• Maintain updated sales records and reports in the CRM system, ensuring visibility of daily activities and performance against targets.

Skills

Excellent communication

Interpersonal skills

English proficiency

CRM software

Microsoft Office

Education

Bachelor’s degree

Tools

CRM software

Microsoft Office

Job description

Company Description

Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.

By embracing the printing industry’s phenomenal digital transformation over the years, ‘GCG-DDS’ developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client’s businesses.

Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG’s holding company – The Ghobash Group.

Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE

Job Description

• Achieve monthly sales targets by promoting and selling print products and services to existing and potential customers through outbound calls.
• Generate qualified leads and maintain a robust sales pipeline through proactive prospecting and follow-ups.
• Build and maintain strong customer relationships by providing accurate information, timely support, and exceptional service.
• Maintain updated sales records and reports in the CRM system, ensuring visibility of daily activities, opportunities, and performance against targets.

Qualifications

• Bachelor’s degree in any discipline from a recognised University or Institution

Additional Information

Skills & Professional Requirements:

• Proficient in Microsoft Office
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone system

Experience Requirements:

• Proven experience of 2-3 years as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone.
• Ability to learn about products and services and describe/explain them to prospects

Attributes and Behaviours:

• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints