Telesales Executive (UAEN)

GCG Enterprise Solutions; Dubai; On-site; AED 89,280 - 133,920; Full time

Job summary

A leading office automation solutions provider in Dubai is looking for a Telesales Representative to achieve monthly sales targets by promoting print products and services. The role involves generating leads, maintaining strong customer relationships, and managing sales records through a CRM system. Candidates must possess a Bachelor’s degree, 2-3 years of sales experience, and proficiency in Microsoft Office and CRM software. Outstanding communication and negotiation skills are essential for success.

Qualifications

• Proven experience of 2-3 years in sales or customer service role.
• Proven track record of meeting sales quota over the phone.

Responsibilities

• Achieve monthly sales targets through outbound calls.
• Generate leads and maintain a robust sales pipeline.
• Build and maintain strong customer relationships.
• Maintain updated sales records in the CRM system.

Skills

Proficient in Microsoft Office

Good knowledge of relevant computer programs

Excellent knowledge of English

Excellent communication and interpersonal skills

Outstanding negotiation skills

Education

Bachelor’s degree in any discipline

Tools

CRM software

Job description

Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market. By embracing the printing industry’s phenomenal digital transformation over the years, ‘GCG-DDS’ developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client’s businesses. Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG’s holding company – The Ghobash Group. Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE.

Responsibilities

• Achieve monthly sales targets by promoting and selling print products and services to existing and potential customers through outbound calls.
• Generate qualified leads and maintain a robust sales pipeline through proactive prospecting and follow-ups.
• Build and maintain strong customer relationships by providing accurate information, timely support, and exceptional service.
• Maintain updated sales records and reports in the CRM system, ensuring visibility of daily activities, opportunities, and performance against targets.

Qualifications

• Bachelor’s degree in any discipline from a recognised University or Institution

Skills & Professional Requirements

• Proficient in Microsoft Office
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone system

Experience Requirements

• Proven experience of 2-3 years as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone.
• Ability to learn about products and services and describe/explain them to prospects

Attributes And Behaviours

• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints