Telesales Executive (Outbound – B2B)

eMinds; Ajman Emirate; On-site; AED 43,000 - 51,000; Full time

Job summary

eMinds in the UAE is hiring a Telesales Executive (Outbound – B2B & B2C) to drive sales and customer retention for both individual and business customers. You will make outbound calls, act as a trusted sales consultant, and aim to exceed revenue targets.

The role offers a fixed salary of AED 4,200 plus incentives, with comprehensive product training and career growth in sales and retention. Multilingual abilities are a big plus in our multicultural UAE workplace.

Qualifications

• Minimum 2 years of telesales experience in B2B & B2C products & services.
• Comfort working with CRM systems and sales tools.
• Multilingual abilities (Arabic, Hindi, Urdu, Tagalog, or other languages a big plus!).
• Strong objection-handling and negotiation skills.

Responsibilities

• Make outbound calls to B2B and B2C customers for sales, cross-selling, and retention.
• Act as a trusted sales consultant — understanding customer needs and recommending telecom products & services.
• Achieve revenue, sales, and retention targets consistently.
• Log customer interactions and sales details into the CRM system.
• Adhere to KPIs and company policies.

Skills

Telesales

B2B & B2C

Sales targeting

Tools

CRM systems

Sales tools

Job description

Industry: Telecommunications

Ready to Turn Every Call Into an Opportunity?

Are you a confident closer who thrives on the buzz of outbound calling? Do you have a sharp sales instinct, a persuasive voice, and the drive to smash targets? If Yes — we want to hear from you!

Join a leading telecommunications powerhouse in the UAE and become part of a high-performing team where your voice drives revenue, retention, and real results.

What You’ll Be Doing

As a Telesales Executive (Outbound – B2B & B2C), you’ll be the frontline ambassador driving sales and customer retention for both individual and business customers. Your day-to-day will include:

• Making outbound calls to B2B and B2C customers for sales, cross-selling, up-selling, and retention.
• Acting as a trusted sales consultant — understanding customer needs and recommending the right telecom products & services.
• Achieving assigned revenue, sales, and retention targets consistently.
• Retaining at-risk customers by offering tailored retention deals based on customer value and churn reasons.
• Handling customer emails, sending proposals, and closing the loop on requirements.
• Accurately logging customer interactions and sales details into the CRM system.
• Adhering to KPIs, quality assurance guidelines, and company policies.
• Using proven sales scripts, objection-handling techniques, and tools provided during structured training.
• Sharing feedback and identifying opportunities to improve the customer experience.

What You Bring to the Table

Must-Haves:

• Minimum 2 years of telesales experience in B2B & B2C products & services
• A proactive, target-driven mindset with resilience on the phone
• Comfort working with CRM systems and sales tools

Nice-to-Haves:

• Multilingual abilities (Arabic, Hindi, Urdu, Tagalog, or other languages a big plus!)
• Strong objection-handling and negotiation skills
• Competitive fixed salary of AED 4,200 + Incentives — the more you sell, the more you earn!
• Work with one of the region’s most reputed telecom brands.
• Comprehensive product training and continuous coaching.
• Clear pathways for career growth in sales, retention, and account management.
• A vibrant, multicultural workplace in the UAE.

Eligible candidates matching to the requirement will be contacted..