Telesales Executive

RIVAANTECH SOLUTION L.L.C; Dubai; On-site; AED 40,000 - 55,000; Full time

Job summary

RIVAANTECH SOLUTION L.L.C in Dubai is seeking a telesales representative. This role involves conducting outbound calls to prospective customers, understanding their needs, and promoting products and services. Candidates should have a minimum of one year of experience in telesales or related fields, although freshers with strong communication skills are welcome to apply.

The ideal candidate will maintain consistent follow-ups, record customer interactions accurately, and ensure excellent customer service throughout every call.

Qualifications

• Minimum one year of experience in telesales or related role.
• Strong verbal communication skills.
• Freshers are also welcome with good communication abilities.

Responsibilities

• Conduct outbound calls to prospective and existing customers.
• Maintain follow-ups to close sales and meet targets.
• Record customer interactions and sales updates accurately.

Skills

Communication skills

Negotiation skills

Interpersonal skills

Education

Any graduation or diploma

Job description

Roles & Responsibilities

• Conduct outbound calls to prospective and existing customers to promote products and services.
• Understand customer needs and recommend suitable solutions or offerings.
• Maintain consistent follow‑ups to close sales and meet daily, weekly, and monthly targets.
• Record customer interactions, sales updates, and follow‑up details in the CRM system accurately.
• Handle customer objections professionally and provide clear, persuasive responses.
• Maintain updated knowledge of product features, pricing, promotions, and company policies.
• Collaborate with team members and supervisors to enhance sales performance.
• Ensure excellent customer service and maintain brand reputation with every interaction.
• Adhere to call quality standards, scripts, and compliance guidelines.
• Meet or exceed assigned KPIs, including call volume, conversions, and revenue targets.

Qualifications

• Any graduation or diploma qualification is preferred.
• Minimum one year of experience in telesales, inside sales, telemarketing, or a related role is acceptable; freshers are also welcome.
• Proven track record of achieving or exceeding sales targets.
• Freshers with excellent communication and convincing skills are also welcome to apply.
• Strong verbal communication, negotiation, and interpersonal skills.
• Language proficiency: English, Hindi (mandatory), Tamil, Malayalam, Telugu, Kannada, Marathi, Bangla.