Sales Executive

Golden shine Marketing Management; Dubai; On-site; AED 39,000 - 73,000; Full time

Job summary

Golden shine Marketing Management in Dubai seeks a proactive sales associate to handle outbound calls, respond to inbound inquiries, and drive cross-sell opportunities. You will record interactions, process purchases, and adhere to scripts while meeting targets in a fast-paced environment.

The role requires strong communication, a customer-focused approach, and the ability to work under pressure. Freshers and experienced candidates are welcome to apply, with opportunities to grow in a dynamic

Qualifications

• Excellent verbal communication and interpersonal skills.
• Strong persuasion, negotiation and sales skills.
• Ability to work in a target-driven and high-pressure environment.
• Good customer service and problem-solving abilities.
• Basic computer knowledge and data entry skills.
• Ability to follow sales scripts and company guidelines.
• Positive attitude, self-motivated and results-oriented.

Responsibilities

• Make outbound calls to existing and potential customers to promote company products and services.
• Handle inbound customer inquiries and provide accurate information about products, services and offers.
• Cross-sell and up-sell products whenever appropriate.
• Accurately record customer interactions, inquiries and purchase orders.
• Process customer purchases and ensure all transactions are completed correctly.
• Follow company-provided sales scripts while effectively addressing customer concerns and objections.
• Maintain detailed and accurate records of all calls made and received.
• Build and maintain positive customer relationships.
• Achieve and exceed daily, weekly and monthly sales and call volume targets.
• Stay updated on product knowledge, promotions and company policies.

Skills

Verbal communication

Interpersonal skills

Persuasion

Negotiation

Sales skills

Target-driven mindset

Customer service

Problem-solving

Data entry

Sales scripts adherence

Positive attitude

Tools

MS Office

Job description

Key Responsibilities

• Make outbound calls to existing and potential customers to promote company products and services
• Handle inbound customer inquiries and provide accurate information about products services and offers
• Cross-sell and up-sell products whenever appropriate
• Accurately record customer interactions inquiries and purchase orders
• Process customer purchases and ensure all transactions are completed correctly
• Follow company-provided sales scripts while effectively addressing customer concerns and objections
• Maintain detailed and accurate records of all calls made and received
• Build and maintain positive customer relationships
• Achieve and exceed daily weekly and monthly sales and call volume targets
• Stay updated on product knowledge promotions and company policies

Requirements

• Freshers and experienced candidates are welcome to apply
• Excellent verbal communication and interpersonal skills
• Strong persuasion, negotiation, and sales skills
• Ability to work in a target-driven and high-pressure environment
• Good customer service and problem-solving abilities
• Basic computer knowledge and data entry skills
• Ability to follow sales scripts and company guidelines
• Positive attitude, self-motivated, and results-oriented