TeleSales Agent - Healthcare

TruDoc Healthcare L.L.C.; Dubai; Sur place; AED 60 000 - 90 000; Plein temps

Résumé du poste

TruDoc Healthcare L.L.C. is seeking a results-driven Telesales Representative in Dubai to drive sales growth in healthcare services.

You will make outbound calls, understand patient needs, and present tailored solutions while maintaining excellent patient experiences. The role focuses on achieving monthly targets through lead conversion, upselling, and cross-selling, while keeping CRM/EMR records up to date and collaborating with internal teams.

Qualifications

• Mandatory experience in healthcare or health insurance.
• Proven telesales or inside sales background.
• Excellent communication, persuasion and negotiation skills.
• Track record of achieving sales targets and converting leads.
• Strong CRM usage and patient relationship skills.

Responsabilités

• Make outbound calls to promote healthcare services.
• Understand patient needs and present tailored solutions.
• Address queries or objections effectively.
• Achieve monthly sales targets through lead conversion and follow-ups.
• Maintain accurate records of patient interactions and sales activities in CRM/EMR.
• Collaborate with marketing and internal teams to boost sales performance.
• Ensure compliance with healthcare regulations and company policies.

Connaissances

Healthcare sales

Telesales

Communication

Negotiation

Lead follow-up

Outils

Zoho CRM

EMR systems

Description du poste

Are you a results-driven sales professional with experience in the healthcare or insurance industry? We’re looking for a motivated Telesales Representative to join our team and drive sales growth while delivering an exceptional patient experience.

Make outbound calls to prospective and existing patients to promote healthcare services.

Understand patient needs, present tailored solutions, and address queries or objections effectively.

Achieve monthly sales targets through lead conversion, follow-ups, upselling, and cross-selling.

Build and maintain strong patient relationships through effective communication and service.

Maintain accurate records of patient interactions and sales activities using CRM/EMR systems such as Zoho.

Support marketing campaigns, gather patient feedback, and collaborate with internal teams to improve sales performance.

Ensure compliance with company policies, healthcare regulations, and quality standards.

Mandatory experience in the healthcare or health insurance industry.

Previous experience in telesales, telemarketing, or inside sales.

Excellent communication, persuasion, negotiation, and objection-handling skills.

Proven ability to achieve sales targets and convert leads.

Strong customer relationship management and follow-up skills.

Familiarity with CRM tools such as Zoho and EMR systems is an advantage.